FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Sanja B.
Very uncomplicated, very friendly representatives! Great service!
Response from FabFitFunMar 2, 2020
Hi Sanja! Yay, we are thrilled to hear you had a great experience with a member of our Customer Care team! Thanks for leaving us a review! Xo
Sarah B.
Love it! This is an awesome subscription.
Response from FabFitFunMar 2, 2020
Hey Sarah! We're so happy to hear you are loving your subscription! Thanks for leaving us this great review! Xo
KIM S.
Best company around. So fun!! Love getting these boxes every 3 months! Makes me day!! Products are fantastic, perks are incredible. Full size everything and specials all the time! I truly enjoy being part of this club. I was weary, held off for two years, than said, let me try! I have been overwhelmingly happy I signed up! Customer service is incredible As well. I say, do it!
Response from FabFitFunMar 2, 2020
Hi Kim! We are so happy to hear this! Your review just made our day and we feel lucky to have amazing members like you! We look forward to sharing many more seasons together! Xo
Renee M.
I had the most amazing customer service representative. His name was Mack, he was very helpful, answered all my questions with professionalism, made me feel like family and he had a pleasant voice. He sounded like he was happy to work there. I love all my fab fit fun things, every time I get my box! It's like Christmas each time ! I can't wait for my summer box! Please give Mack a Bonus!
Response from FabFitFunMar 2, 2020
Hi Renee! We are beyond happy to hear this! We're so happy a member of our customer care team was able to fully assist you and we can't wait to share many more seasons with you! Xo
Elizabeth C.
This place is terrible. second time I have a problem. staff is unprofessional and dont listen. It's like they read off script. charged me double. Called to get my refund. Never received it. Called again same thing. I ask questions and it's like they read off script. My blood pressure is over the top. Never ordering again.
Response from FabFitFunMar 2, 2020
Hi Elizabeth, this is certainly not the type of experience we would want you to have. We can see a member of our team was able to resolve this and if you have any additional questions or concerns please feel free to email us at [email protected] with the subject line "Attn: Management" so we can best assist you.
Romiza K.
This is wonderful opportunity to get you dream products and give yourself treat every season I have saved a lot of money and also products I have for are awesome prices are good and specially customer service is great. I love Fabfitfun
Response from FabFitFunMar 2, 2020
Hi Romiza! We loved reading this review! We are so happy to hear you are enjoying your new items and that you had a great experience with our Customer Care team! Xo
Carly B.
I have always loved FabFitFun. I love the products I receive. The price is affordable, especially for all that you receive. I enjoy getting a box for myself with each season.
Response from FabFitFunMar 2, 2020
Hi Carly! We LOVE this review! We're so happy to hear you are enjoying your new products each season and can't wait to share many more seasons with you! Xo
Stevie C.
Thought I was ordering a one time gift subscription for my daughter. Turns out a sneaky way for membership is billed 1/4 promoted as “seasonal membership”
Response from FabFitFunMar 2, 2020
Hi Stevie! We always want to remain transparent and informative with our members. Since we are a subscription service our membership fee will auto-renew unless canceled. We certainly want to make sure you are fully assisted so please feel free to reach out to our Customer Care team at fff.me/care if you have any questions!