FabFitFunReviews of fabfitfun.com

I was promptly assisted, and treated with respect

I have become increasingly disappointed with FabFitFun’s subscription service and the products offered. I just opened the spring box, which was an epic fail and the nail in the coffin. Including a lip balm as an “full-sized product” and tossing in a trial sized Dove deodorant for this price is an absolute insult. The subscription fee seems to fund the unnecessary packaging which is the ultimate is corporate social irresponsibility. My items could have fit inside a shoebox, yet this thick cardboard box with unnecessary flaps and flowers is all about this month’s subscription that was of any value. And where is it now? My recycle bin. I can get my trial sized deodorant at Target. What a disappointment. Years ago this was a great subscription service and a real treat to look forward to some pampering each season. I stopped for a couple of years and recently resubscribed with hopes it would be a fun way to try new products and treat myself seasonally, Unfortunate that this is the current product. With so much competition and so many options for subscription services such as this one, they really need to up their game. Canceled.

Amazing products, quick response time and results in customer service Super helpful and friendly

I reactivated an old subscription and ordered a seasonal (single box) and then when prompted, accepted the upgrade option to the annual package of 4 boxes. I was charged for 5. I used the help/chat in the app and within a day, my money for the extra box was refunded. They were very quick to respond, friendly, understanding and helpful. I appreciate such great service and am looking forward to receiving my next box!! They always have the best items!!

I had a concern about one of the products in my first box, I reached out to FFF and immediately got a response and they were able to resolve my issue right away. Beat customer service by far

The computer generated things that I didn’t want and I was disappointed however I reached out and was able to change my items. Very awesome customer service.

I really like the experience all around. I’ve been doing it for a year now with the annual membership. The customization options are great every quarter, and the quality of what arrives is exactly as expected. I tend to splurge on skincare specifically, and the money I save on that has been a game changer. Support has always been great if I need them too. One of my girlfriends also does it and we team up to compare boxes sometimes :)

The FFF customer service team has done it again. They helped me to receive a $20 credit that was missed (by me) somehow! They gave me the credit, no questions asked. Such an amazing gift. Thank you!!