FabFitFunReviews of fabfitfun.com

I was given this as a gift in 2021 and had to input my credit card info . I have emailed asked it to be cancelled and disputed the charge. They responded that my request doesn’t comply with their policy. I have been getting cheap crap boxes quarterly. I don’t recommend this service to anyone. It is a scam.

$237 for $50 of TJ Maxx stuff . Wasted money. Atleast at TJ Maxx u can pick the stuff. Once time did the box and it is the last time. Boxy charm atleast u can pick the stuff and has some value. This is nothing of sort. Pineapple ice cube tray , $14 cooking pan. It is a a joke .

Customer service was awesome. Took care of my problem right away.

This box is really gone downhill. I am an annual subscriber and had ordered some additional items from the add ons sale which I never received. part of the reason I kept subscribing to the box which was that I like their add ons sales to get additional items of products I actually like and use. Also, their customer service is the worst! When they weren't able to fill my items, they included some "extras" which was a plastic pineapple ice cube tray, and an apron! WTF!! I think I was more insulted by this extra crap which I now just threw away.

I wish I could leave 0 stars. I returned to FabFitFun to “check it out” after years of being removed from it. Of course when you go to the website, it asks for your information and since I had a previous account, I updated my information, address, billing and so forth. I thought it was a little weird that it asked me to update my card information right off, but I carefully did not click any buttons that stated I was resubscribing right then and moved on to look at products. Everyone in the online shopping world builds a cart in order to see what the cost will be and if it will worth it. That’s what I was doing. I got to the end, decided I was going to wait on fully sending it, and clicked out of the tab. A few weeks later, I got a box from FabFitFun on my porch. I was puzzled, so I checked my bank records, sure enough, I was charged. My card was run even though I had not given any authorization, confirmation, or clicked any reactivation button. I had been careful not to click any confirmation button because I knew I was just scoping it out. I was charged for a years subscription completely without my authorization, which felt a little like stealing. I contacted their customer service, after going back and forth about the ordeal, never really able to convince them I never clicked a reactivation button, they refused to refund me for the box that was delivered to my house. I cancelled the remaining boxes and was refunded for them, but the box I never ordered was not refunded to me. This is extremely upsetting and sneaky. I feel lied to and stolen from. I will not be returning for subscription and I will not be recommending to anyone I know.

I disagreed with the mystery boxes and the mystery bundle. I added up all the mystery box products and the myself bundle. The cost of these items was $194.00 (based on the prices we f the boxes and bundle). What I received was valued at $132.49. FFF needs to change the value of mystery boxes or bundles to state “value of box or bundle is valued at, up to $50.

The experience was very informative and very helpful

I had to get a hold of FFF customer service and they responded very quickly I was impressed because that’s definitely not the “norm” nowadays