FabFitFunReviews of fabfitfun.com

Generally I think FabFitFun is great value for money (especially shipped all the way to the uk) but for the winter box I was missing an item. I originally left messages via the FabFitFun website “contact us” section but no response (which is the reason for the loss of a star) but once I found an email address to contact and sent my complaint there l had a response within 12 hours and the missing item was shipped. So my advice is don’t contact via the website, use email or one of the social media routes and you’ll get a quicker and more positive response.

I knew something was wrong with my order but didn’t want to be just another “where is my order” email or seem impatient but I reached out and sure something had gone wrong on their end. Jack responded quickly, updated me on what happened and reassured me they’d be sending out another box to me in two or so weeks. I appreciated the honesty in the lost order, and quick shipment of my replacement order. Great customer service and transparency.

Great site and service. Too many going on in the family so cutting off one.

I am a first time member and ordered the wrong size of an item since my box had shipped and they were unable to exchange my item they replaced it. Fantastic customer service! And the products of course are amazing!

Omg where to start, amazing, customer service so quick and a massive thumps up to chimney n who made my problem resolved in less than 30 minutes, including the refund. Gab fab lady. Thanks again fabfitfun.

My overall experience with Fabfitfun has always been amazing, your live chat staff has always been able to answer any of my questions and concerns. There were a couple of things that were typed incorrectly, you emailed me on one of them and the second one was if we purchased over 100.00 that we would receive a mystery bundle but it was a mystery gift. Your team corrected it and I can honestly say I know that we are not perfect and mistakes can happen, especially during big promotions. Thank you so much for all you did to help guide me through a very busy weekend!!!

Thank you Gel

Took care of my problems quickly