FabFitFunReviews of fabfitfun.com

So helpful just in time so I didnt miss out on my winter box

Not properly vetting the new shipping carrier Pitney Bowes (PB) was a huge mistake by FFF. PB has a terrible track record and is a 1 star rated company that has thousands of terrible reviews regarding lost packages and extreme delays in processing packages. You can only blame so much on COVID delays and the issues with the winter box are not COVID related, they are solely on the cheap shipping partner FFF switched to. There are literally thousands of people in the FFF forum posting about this same issue with PB. As well as I personally know others having this same issue with my family and friends who’s boxes shipped in early November but they still have not received their box and the last shipping update was from 2+ weeks ago that their package was in a PB facility. FFF will likely lose thousands of loyal customers due to this issue. Sincerely, One extremely disappointed customer who has spent thousands with FFF over the last couple of years.

I am glad to read other subscribers are having issues with receiving their boxes also. I cancelled my subscription this morning. Supposedly my box was mailed on the 25th but it didn't leave the ff f warehouse until 12/1 to Pitney Bowes where it currently sits. USPS has not received it. I contacted cs last week to ask when it would ship and was told it was on it way, it was not. My neighbors have received their boxes. FFF do something about your shipper!! Don't respond to these cirtitises with a generic COVID/holiday rush response. That is NOT solving the problem. Find a solution with Pitney to get YOUR customers the products they paid for!! **edit, after repeated contacted with FFF, on 12/14 told will be shipping a replacement box after the 1st was lost. Originally told will have by 19th. Told today that it is delayed maybe by 12/25. As I said before DO NOT WASTE your money. Worst experience,never again!!!

I received the wrong customization order and was able to get the issue resolved without any problems. Nice customer service. Highly recommend.

Great place to do business!!

The box was very disappointing. Received what looked like an airplane blanket and a melted Kind bar. That is an honest review of an excited customer who was let down. This was my first experience with the box and was let down. **As and Update to FFF reply below, I have cancelled my subscription.

Dawn was helpful and kind and clear and patient.

I love FabFutFun, it's my gift to me, once every 3 months I get a little ( BIG ) gift to push me through the next 3 months, I'm addicted, I love the surprises I get every time, if you truly love yourself you'll love fabfitfun, just do it, you're worth it 😀😃😄