FabFitFunReviews of fabfitfun.com

I received a box from FunFitFab, and I wasn't aware of what it was because I had no knowledge of ordering anything. I reached out to the company via online chat. I spoke with a young lady named Lexie. She got right on it and resolved my issue with complications! Maybe in the future I'll order from you guys!

I wrote to fff and had a concern but a lady named sheena emailed me back quickly and in her email the question was answered because she did check into it but what made my day is the fact in her words in the email she was truly nice and wanted to help me and that is rare with companies checking back. Thank you sheena for the response but your kind words and you looking into the question I had and caring...

Service was good.

I sent a question about when I would get my winter box. I was helped quickly.

I got the email from Fab Fit Fun reporting that my package had been shipped. And I waited. I checked my tracking information and it just showed that it shipped. And I waited. And I logged on to Reddit and saw unboxing pics and reviews on top of unboxing pics and reviews. And I waited. I checked my tracking information again and it said my package was in Greenville, Indiana on November 18. Then it was in Ozark, Missouri, where I live, on November 20. And still I waited. I clicked further onto the USPS tracking from the Pitney Bowes page, and it showed that my package was still in Greenville, Indiana. And I waited. I called my local USPS on December 2 and they told me that this was a common problem with Newgistics. They give false information about where the packages they ship actually are. I contacted Fab Fit Fun customer service and they told me to wait another week and if I'd still not received my package, to contact them again. I don't feel like that's good customer service, considering I'd already waited almost 3 weeks since it had been shipped. The only saving grace is that my package was finally delivered on December 3. That's the only reason it's 4 stars. However, I will say that this box is 10 times better than the Fall box. All the items were good quality and very nicely packaged. I feel like the box is worth twice what I paid, at the very least, probably more. But if the shipping continues to be a problem, I may not subscribe again when it's time to renew.

Fabfitfun has always had the best customer service. So great I recently tried Causebox expecting the same service. Never again. Horrible customer service no one replies. Wont answer questions about the service. If you are looking for a box where you count as a customer FABFITFUN is what you need in your life. Best subscription box out there.

I’ve had really great customer service from FabFitFun. I never have to wait long for a response and it is always clear and friendly communication. Any issues I’ve had, they have fixed immediately. One of the best companies for customer experience that I know. Kudos to you, FFF!

Easily one of the best customer service encounters I’ve ever had! I accidentally purchased a number of items and was stressed about having to wait for them to ship, then return them which would just delay my refund. A customer service member responded to my email, canceled my order, and had my refund processed in 30 minutes. It was so stress free and actually enjoyable to speak to Yna. She was so helpful and friendly. This just reminded me why I love Fab Fit Fun. Not just for the items but the company across the board.