FabFitFunReviews of fabfitfun.com

I have forgotten my current password and I needed to reset it. And every time I would reset it, it would take me to my account profile instead of letting me reset it. I talked to Lori and she told me to reset it with my desktop browser instead of my phone. It worked great.

FabFitFun is one of the best companies ive ever had the pleasure of doing business with. I am a long time customer because of the AMAZING customer service as well as the products and options they offer. 5 Stars All The Way!!!

I had a box with add ons go missing during shipping and I sent a message and they responded quickly and shipped me a new box.

FFF is always thorough and prompt no matter what my request is, they always get to the heart of the matter and are polite and kind while doing so!I will continue to be a member of FFF for a lifetime!!!!

I need to cancel my account and I can't because I can't log in my account I've changed the password it just keeps telling me my account cannot be found

I was trying to cancel my subscription through fff app, but it is not working right. I clicked “cancel subscription” after that they’re gonna ask if you want to skip the next box, I would exit on that screen and the next option that they’d give me either “keep subscription or cancel (which solely mean you’ll exit on that screen)”. Each time I choose/click cancel it will just redirect me to the previous page that I was in, which is the “skip your next box offer”. That is not what I want to do! I want to cancel my subscription and proceed with the cancellation process, but it just won’t let me. So, I am starting to feel aggravated and frustrated with it going through the same thing over and over again. Good thing they have live chat. That solved the issue right away. Another thing, when you chat using the app you cannot really see what your typing in the screen, that is just so annoying.

I’ve received 6 quarterly boxes so far and they take 3 weeks to ship. I spent $450 on add ons and my box sat for over a week somewhere in Indiana and finally made it to my house in 20 days. FFF thinks it was late this time due to the pandemic when all the boxes before the pandemic were just as late. They are happy that they have something to blame it on but their customers are smarter than that and aren’t falling for their lame excuse. Until they can figure out a better shipping method, I’m not spending another penny with them.

James was very cordial and understanding, it was very appreciated. Thank you James, I hope you have a wonderful holiday/holidays. Again Thank you for your wonderful service.