FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
DL
The boxes always have fun items that I would not normally have thought to purchase for myself. I love the ability to select some options while others are surprises. It's also very nice to have an exciting and fun delivery to look forward to in the pandemic.
Response from FabFitFunDec 10, 2020
Hi there! We're happy to hear that you love your boxes! Thank you for sharing your experience! Xo
Deena
FabFitFun is great!! I love getting my customized boxes each season!! I love all the different products to choose from too! Great customer service!!
Response from FabFitFunDec 10, 2020
Hi Deena! Thank you for the lovely review! We're delighted to hear about your experience and we're happy to have you in the FFF family! Xo
Diana
Honestly not worth the money anymore. Use to be great and now just a box filled with cheap made in China products.
Response from FabFitFunDec 10, 2020
We take your feedback to heart and we're sorry to hear about your disappointment, Diana! We hope you can take our end of season survey here (https://fabfitfun.com/rate-my-box/) as it helps us to pick items for future boxes that our members will love. If there's anything else that we can do to help, feel free to reach out to our Customer Care team!
Carrie
Nice box this quarter.
Response from FabFitFunDec 10, 2020
Yay! We're happy to hear that our box hit the mark for you, Carrie! Thank you for sharing! Xo
Hilary
I really love getting these boxes; however the shipping has room for improvement.
Response from FabFitFunDec 10, 2020
Hi Hilary! We are happy to hear that you are loving your boxes! Our team is committed to providing a seamless experience for our members with regards to shipping! Feel free to reach out to our Customer Care team if you would need further assistance! Xo
HRain
I was incredibly disappointed with the winter box. I have historically recommended FFF to friends and sent out 10 starter kits however the winter box felt very literally like a bunch of garbage throw in a box. Part of the fun of the subscription is it feeling as though I’ve received a gift and packaging plays a role in that. Additionally, as a subscription that isn’t age specific there seem to be quite a few items that aren’t helpful to a broad audience. Blemish patches for instance, and cutting boards. These seem like they should have been included in items a person would choose; I’m 38 years old, if I don’t have enough cutting boards at this time in my life I’m doing something wrong, those went directly in the trash. I’m staying subscribed for one more box however if I find myself disappointed again I’ll be cancelling. There is of course no way to please everyone but there are only so many eye creams and face masks a woman needs. Perhaps a nail polish? Fragrance? Hand cream? Sanitizer? Less repetition would go a long way.
Response from FabFitFunDec 10, 2020
Hi there! Thank you for the review! Our team works hard to hand-pick the best products for our boxes each season, however, we understand that not all items can resonate with every member. We always try to include new and exciting products each season, and we hope to have the opportunity to surpass your expectations in the future.
Adina W.
I almost always love my FFF box. It's filled with really cool products I might not normally buy for myself. You can't beat the value of what you are getting v. what you paid. My only complaint is with the shipping. It's always longer (and more frustrating) than you think it will be. But I do recommend FFF to lots of people who like getting surprises in the mail.
Response from FabFitFunDec 10, 2020
Hi Adina! Thank you for leaving a review! We're happy to hear about your experience with our boxes! Our team is working around the clock to make sure that we are able to resolve any issues in regards to shipping! If there's anything else that we can do to help, please let us know! Xo
Diane A.
Festive Season Box Thank you so much for my box, It is always exciting to receive it. I look forward to many more.
Response from FabFitFunDec 10, 2020
Hi Diane! Thank you for leaving a review! We're sorry to hear about your experience! Please know that you may refer to our Events Calendar page (https://fabfitfun.com/events/) to stay updated on our future customization dates! If there's anything else that we can do to further assist you, please let us know!