FabFitFunReviews of fabfitfun.com

Every time I need a bit of assistance with FabFitFun, I can count on the amazing support of their customer service team. They’re always professional, patient, and help find a solution. Top notch customer care!

Usually always love fab fit fun never had a problem until recently when you were having trouble with the loyalty points. I have been a loyal customer for a long time and always look forward to the box so I was excited to redeem my points for 150$ shopping. I contacted customer service 3 times and only gave me back 5,000 points when I had 60000. Very disappointed

I received the wrong item in my order. FFF made it right by giving a refund and allowing me to keep the item received.

I’m very very disappointed that I could not use a code when I renewed.

Talking to customer service

I’m getting frustrated with the lack of images and the ability to zoom in on product images. Also, specifically for makeup, there’s usually not an indication of which color is which when you select between colors/options. Some brands have it in the imagery but a good 80% of them don’t.

I just started & they only get 2 stars. Most of the extra items I could pick were either much cheaper elsewhere or a few dollars cheaper elsewhere. I read reviews of jewelry being cheap, breaking & turning necks green. Luckily, I read the reviews of each item I wanted. Have not received my first box yet & Im ready to cancel. It’s more expensive than I thought too to join & find out prices for items are not good. I expected better products. I didn’t get a discount code, wish I had looked for one. If you don’t care about cost, go for it, but products not being higher quality? That’s not good!

I’ve been a member of FFF since 2020. I recently cancelled my membership that was up for renewal this fall. When I received an email to renew at $219 I reconsidered my decision and renewed. I unexpectedly was charged $259. When I ask support told me that the renewal was only for active subscription to renew. It’s strange to me that my subscription would not be considered renewing. It was upsetting enough to cancel again. Please do better for long term members. Thank you.