I no longer need a subscription product. I thought I would have to wait until the following box to end it. However, it was cancelled, and I was refunded the money the next day.
Response from FabFitFunAug 25, 2025
Hi Mary! We are happy that we were able to help you resolve your concern! If you prefer to rejoin us once we are able to provide a more seamless experience for you, please know that we understand. We look forward to having you again in the FFF Community!
CB
Connie B.
App needs improvement
Tried using the app for my box. The app is not clear o. When or if box is complete and submitted. Ended up texting help and had to repeat. Problem repeatedly. The had to follow suggestion to resubmit box three more times. Then finally you emailed me. Then two more emails, then finally a phone number was provided.
Response from FabFitFunAug 26, 2025
Hi Connie! We are so sorry for the trouble you experienced with our app and the confusing back-and-forth with our support team. We'll make sure to pass along your feedback to our team to help improve our services.
TR
Travelincutie
Customer Service representatives are…
Customer Service representatives are very helpful.
Response from FabFitFunAug 11, 2025
Hi there! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
CO
Cheryl Olson W.
I am so happy with FabFitFun
I am so happy with FabFitFun, being a long time customer/member, I don't see me being without it. Though, there are some hiccups here and there, usually if you have an issue customer service is on it quickly. I recommend FFF to everyone!
Response from FabFitFunAug 11, 2025
Hi Cheryl! We appreciate the kind words and awesome review! Although, we're bummed you encountered some hiccups, know that our CS Team is always here to help! Xo
MA
Maggie
I am so happy I signed up for a Fab Fit…
I am so happy I signed up for a Fab Fit Fun annual membership. Every season, I look forward to customizing a box and getting six full-size items. It's a lifestyle company that offers beauty, home, health, and many more fabulous, fitness, and fun products. What sets them apart from other box subscription companies is their community. It's an online community where you can share your thoughts and experiences with other members, and staff and even the founder/owner of Fab Fit Fun join the conversations. That way, they get a pulse on what everyone is thinking and looking for, and then make changes accordingly. I pay a one-time charge for my membership and, four times a year, I get to go shopping and pick out six full-size items that I end up loving.
There’s so much more, but you should just head over to their page or download their app to learn more about them.
Response from FabFitFunAug 11, 2025
Hi Maggie! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
TF
Tama F.
FabFitFun Is All That!!
FabFitFun really describes the whole experience quite well. I look forward to my box every season and can’t wait to see the options and select my favorites. Great prices on other quality products that you can add-on to your order,
Response from FabFitFunAug 11, 2025
Hi Tama! We are so excited to hear you've enjoyed all of your boxes with us! We appreciate this review and look forward to many more seasons together! Xo
SN
Stacy N.
I really can’t rate the box experience…
I really can’t rate the box experience without seeing the actual items. The best part of FFF is the Forum preview of the box items! That is the most fun! It’s fun to hear what others are saying about the items and what they are getting. The feedback that would be beneficial would be how much I liked the items I picked, how many were gifts, and what I did/did not like about my selections….would I choose them again? I am excited to see them! FFF does a great job with presenting the items in a positive fashion. That is their strength…selling the items. I love Katie’s reviews and the member reviews! They are very impactful! They really build the excitement of the box. After all the feedback on the boxes, I have been enticed to buy a 3rd box during the Seasonal timing in the past. However, the price increase for the Seasonal Boxes is insane! Doesn’t make sense for me anymore!
Response from FabFitFunAug 11, 2025
Hi Stacy! We know price increases aren't fun, and this wasn't an easy choice. Like many, we've faced rising costs and had to adjust to keep bringing you great products. Despite this, we're glad to hear you're loving the Community Forum! This was created as a safe space for all members to freely express their thoughts. We're also thrilled that this has helped you with your selections and we can't wait for you to receive your box! Xo
HG
Happy G.
GREAT product selections for any person, any age!
The selection of products for the Seasonal Add-Ons & Customizations boxes are extensive! There are so many items to choose from! At 70 years of age, I love trying the new, trendy products. And the FFF Customer Service staff is there to answer any questions.
Response from FabFitFunAug 11, 2025
Hi Happy Grandma! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo