FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
KP
An item was missing from my fall box and the customer service rep said I could have a credit. When I said I was disappointed because I really wanted the item she offered me a replacement. I was happy with the result.
Response from FabFitFunSep 3, 2025
Hi there! We're sad to hear that your box arrived with a missing product, but we're glad we're able to make up for it. We'll make sure to pass along your experience to our team regarding this matter!
Dawn Mcquillen W.
Pie dish was broken contacted customer service and issue was resolved. New pie dish being sent
Response from FabFitFunSep 3, 2025
Hi Dawn! We're bummed that your pie dish arrived broken. We understand how frustrating that can be, and we're glad our Customer Service team was able to resolve the issue for you and get a new one sent out. We appreciate you reaching out and giving us the chance to make it right!
Cass
I love my quarterly box. Lots of fun new brands to try. It's a little present each time.
Response from FabFitFunSep 3, 2025
Hi Cass! We are so happy to hear you are loving your boxes! We look forward to sharing more seasons with you. Xo
Amber I.
So far, my experience has been really good. I like that you can have credit if you don't like items or boxes to use in the shop. I like the sales. There are so many good products. I am so excited to use products I have never tried before!
Response from FabFitFunAug 25, 2025
Hi Amber! Thank you for this sweet review! We're thrilled you're having a great experience and that you're enjoying the credits, sales, and the variety of products we offer. We love helping our customers discover new items they'll be excited to use! Xo
Cathleen P.
Unauthorized billing for annual subscription twice in one year, items come broken, open, smell like mildew. No. Stay away
Response from FabFitFunSep 3, 2025
Hi Cathleen! We're bummed to hear your experience and rest assured this has been passed along to our team. Also, it looks like one of our Customer Service Representatives has already assisted you with this matter and if you have any questions, feel free to let us know!
Shari
The person assisting me was extremely helpful and provided a solution almost immediately. I had received an item in my box that was broken.
Response from FabFitFunAug 25, 2025
Hi Shari! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Lisa
Very long wait time. Was supposed to get a follow up email. Never received email. Problem still unresolved and questions not answered.
Response from FabFitFunSep 4, 2025
Hi Lisa! We're sorry for the inconvenience you've experienced! We will have someone from our team follow up with you. We look forward to helping you out soon!
CmB
I’m obsessed with my FabFitFun membership! Each season I get a box that blends beauty, wellness, and lifestyle finds from brands I actually love or want to try. The customization is the real game-changer—knowing I’ll mostly receive items I’ll use makes the whole thing feel thoughtful, not random. The value is fantastic, especially when you factor in full-size products and savings from add-ons and early access sales. There are always a few exclusive items I wouldn’t find elsewhere, which makes the unboxing feel extra special. On top of that, the community and customer care are solid—responsive and friendly. If you love discovering new products and treating yourself without overspending, FabFitFun is the way to go!
Response from FabFitFunAug 26, 2025
Hi there! This is so great to hear and we're thrilled you're obsessed with your FabFitFun membership. We put a lot of thought into curating each box and love that you appreciate the customization and value. We can't wait to surprise and delight you with what's next! Xo