FabFitFunReviews of fabfitfun.com

On Jan 8 I was shopping the sale online- so many great deals that I quickly spent $200... a few items I wanted were already sold out, so I worried that my selections would not be available. I decided to chat with customer service about it because "no checkout needed" was confusing for me (I am an old person- how is no check out a real thing?! lol) JD reassured me that my items are reserved for me until the billing happens on Jan 15

I was able to pick out a bunch of stuff because I am select but I didn't like how one choice was a bunch of the best products and the last three were not so worthy products. Can you mix it up so the first few choices do not have the best available options.

My FabFitFun box got lost in the mail. I waited over a month on it and it still hadn't arrived. So I reached out to FabFitFun with an email and they immediately responded back letting me know that they received my email and that someone will get back to me. a couple hrs later i get another emal. and its a gentlemen that works for FabFitFun and he tells me that my FabFitFun box indeed got lost in the mail but not to worry bc he is sending me another one and that it will be shipped out very soon. He was so nice and fast at responding back to me. I really appreciate the fast response and the professionalism of the situation. Especially with the pandemic that we are in which is causing the mail to be backed up so bad.

Wonderful experience a very good customer representative knowledgeable and understanding

I was looking to find out when a package shipped and I could not find the info online. I engaged Huey on the chat option and was excited to see it was actually a live person. He helped me figure out where my shipment was in a timely manner with outstanding customer service. My issue was handled within minutes.

My favorite subscription by far . I’ve received 3 boxes this year and I loved each one . Customer service is excellent, they reply fast , have a patience and gave me a 10$ credit for my inconvenience. Definitely recommend.

There was a promo for a free full sized box with annual subscription. I signed up for the year and didn't see the promotional box on my account. I contacted customer support and they said there was no such promo. They had me send them screenshots of the website from my computer to prove it was there and still refused to honor it even after seeing the proof.

Very helpful and great customer experience.