FabFitFunReviews of fabfitfun.com

3.93,715 reviews
Cosmetics & Makeup
700 N San Vicente Blvd, 7th FL - Green Building, Los Angeles, California

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FabFitFun

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About FabFitFun

Delivering happiness and well-being to everyone, everywhere.

FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: fabfitfun.com
Website: fabfitfun.com
Category: Cosmetics & Makeup
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FabFitFun reviews

3,715 approved reviews, newest moderated first

Alejandrina
Jan 13, 2021
I had an issue with my package
I had an issue with my package. I contacted customers service via chat. The representative was friendly, passionate and genuinely concerned about my issue. He quickly reviewed the status and determined it was lost. He quickly sent out another and check to see if all my products were still available. I had a great experience.
Response from FabFitFunJan 13, 2021
Hi there! Thank you for taking the time to leave us a great review! We apologize for the issue you experienced with your order. We are happy to hear that our Customer Care Team was able to help! Please don't hesitate to reach back out in case you need further assistance! We're here for you anytime! Xo
elizabeth R.
Jan 13, 2021
Jamie was able to resolve my issue with two items that arrived defective.
Jamie was able to resolve my issue with one simple email. With a few exchanges that were extremely prompt she was awesome, friendly and very helpful!
Response from FabFitFunJan 13, 2021
Hi Elizabeth! Thank you so much for the review! We apologize for the inconvenience this has caused you, and we're happy to have you fully assisted! We hope you enjoy the rest of your products while we make things right for you! Xo
Teresa M.
Jan 12, 2021
I have been enjoying FabFitFun for a year just received my 5th box.
I have been enjoying FabFitFun for a year. The products are top shelf. Great bang for your buck esp. during this horrific time of COVID.
Response from FabFitFunJan 12, 2021
Hi Teresa! Thank you so much for the awesome review! We are so thrilled to hear about your wonderful experience and we look forward to sharing many more seasons together! Xo
RICK R.
Jan 12, 2021
Had all the information needed!
I had an issue in which I believed I was not shipped an item that I had ordered. Through the help of the customer service team they were able to track the delivery by vendor and date of delivery. Turns out the porch pirates win again.. Thank you for your customer service!
Response from FabFitFunJan 12, 2021
Hi Rick! Thank you so much for the review! We apologize for the inconvenience this has caused you, and we're happy to have you fully assisted by our Customer Care Team! Feel free to reach back out in case you need further assistance! Xo
Nikki
Jan 11, 2021
I gave 2 stars because I would actually…
I gave 2 stars because I would actually like the boxes if I ever got them when I was supposed to. My first box was in summer. But I didn’t get it until AFTER my fall box. My latest box, winter, still has not arrived. Today is 01/11 and I was sent “tracking info” on 11/30, the box did not actually ship and I have not received it. Tracking info still says “USPS Awaiting Item”
Response from FabFitFunJan 11, 2021
Hi Nikki! Thank you for taking the time to leave a review. We're sad to hear about your experience and we would love to have the opportunity to turn things around for you! A member of our management team has followed-up with you directly via email! We'd love to hear from you!
SHOSHANA Z.
Jan 11, 2021
My Winter 2020 box…
My Winter 2020 box went missing (it went lost or it was stolen) upon delivery. I waited extra time for it due to covid before I emailed about it's were abouts. Faye from customer service was awesome! She was able to send me out a replacement box!. Thank you, Faye! You really made my day!! ♥️♥️
Response from FabFitFunJan 11, 2021
Thank you for sharing and giving us a great review, Shoshana! We're happy that you're pleased with the prompt response you've received from the Customer Care Team! We look forward to many more seasons together! Xo
Crystal C.
Jan 11, 2021
My Winter Box was delayed
My Winter Box was delayed, so I contacted customer service. The representative was kind and patient and resolved my issue quickly.
Response from FabFitFunJan 11, 2021
Hi Crystal! Thank you for taking the time to leave us a great review! We apologize for the delay you experienced with your order, and we're happy to have you fully assisted! Feel free to reach back out in case you need further assistance! Xo
Adriana
Jan 11, 2021
Needed help with password
Needed help with password. Very quick service.
Response from FabFitFunJan 11, 2021
Hi Adriana! We're happy to receive such a great review! Xo

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FabFitFun reviews

I had an issue with my package

Jamie was able to resolve my issue with two items that arrived defective.

I have been enjoying FabFitFun for a year just received my 5th box.

Had all the information needed!

I gave 2 stars because I would actually…

My Winter 2020 box…

My Winter Box was delayed

Needed help with password

About FabFitFun

About these reviews

More in Cosmetics & Makeup, California

Greenbiomedspa

KoKo Shiseido Beauté

Suzanne Somers

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FabFitFun reviews

I had an issue with my package

Jamie was able to resolve my issue with two items that arrived defective.

I have been enjoying FabFitFun for a year just received my 5th box.

Had all the information needed!

I gave 2 stars because I would actually…

My Winter 2020 box…

My Winter Box was delayed

Needed help with password