FabFitFunReviews of fabfitfun.com

I went through winter box 2020 customization and paid for the box. I was notified it shipped via on trac on 11/18/2020. After 3 weeks with no updates from on trac I contacted on trac. Said they never received the box from fabfitfun. I contacted fabfitfun prior to contacting on trac and several times since. Fabfitfun checked on my box status and I was informed another would be sent. I’ve been waiting for shipping notification since 12/26/2020. Only response from fabfitfun it will be sent “soon”. Only positive response I got was when I cancelled my subscription and asked for a refund. Told me refunded and I should have it in 3-5 business days

Every customer service experience I have had with FFF has been very positive. They are definitely setting the standard in customer service! I will be a lifelong customer and I will absolutely recommend these products and services!

In my winter box I got a LED makeup mirror. When I tried to use it, I put the batteries in, and it didn’t work. So I used the cord and bluffed it in to an outlet and it still wouldn’t work. So I emailed customer care and the sent me a new one immediately. I took a video and showed them the issue.

I was told my address wasnt on all the way I did and it was handled thank you I cant wait to get my box

Excellent Customer Service For the first time I did not recurve my box, maybe Xmas or Covid. Fab was great and understood. Very responsive I am so happy. Thank you !!! Excellent service company very well run

Scam alert!!!! you guys just rob me of $327! I had items in my cart I was contemplating buying and you took it upon yourselves at 4 AM to place an order for those items. Then refuse, when I called the very next morning, to give me my money back. You guys are a scam and you should be ashamed of yourselves! I will be letting a lot of other people know about this not just including this post so this doesnt happen to anyone else. Illegal af I see your response and it's hysterical. No one's reach out to me and I don't believe you but that's very cute that you took the time to say that. When I get my money back I will be a happy customer until then you guys rob me♥️💋

Very helpful and with great information.

I like the service, but International customers beware to read EVERY PIECE of fine print because you have extra charges in a lot of places for shipping. It's on the customer to find this stuff, but some of it you don't even think of trying to look for. I wish they were more transparent and send you an invoice before your charged so you can be fully informed before your purchase.