FabFitFunReviews of fabfitfun.com

I am having such a horrible experience.I upgraded to annual and they lost my spring box.Its stuck in Chino ,ca since March 12 and I have been continually writing and insisting something was wrong.they finically said my box was lost.Now I’m contiously writing and asking to put my replacement box in the mail as I have waited long enough and all I’m getting is it will be processed and it can take up to another 14 days and then I have to wait all over again.I feel Thos is terrible service and I will definitely not be renewing my subscription.

I have never been so disappointed in FFF. I’ve been a customer since 2018 and always received very nice items from you. I don’t go in and pick the items because I normally like the excitement as to what is in the box. Imagine my surprise this time.

Horrible, I have yet to receive my first box. Apparently it was “ lost in transit” after I sent at least 3 emails telling them it hadn’t move out of California. The onus is on the customer to get the box or try to get your money back. After talking with a polite customer service rep, he reordered the Spring box minus add ons that were now not available. It was supposed to be expedited. That was 5 days ago and I am still waiting for a tracking number ( plus refund for add ons). One more week and I will cancel but not sure if I’ll get a refund!

I received a box that was not up to my past experience and I wrote to customer services they replied quickly . She provided me with 2 great options .

They are always very responsive to my questions!

Always a pleasant experience

After buy this as a Christmas gift for my wife, the first one went so well. Received all emails in starting up account, shipping on first box. Spring box just shows up. This box was made up for a 7 year old. Contacted customer service (zero phone numbers, live chat only) to find out they had my email incorrect. Zero refunds or zero returns. One month later I get the same 7 year old spring box, contact live chat customer service and they can’t figure out why this happened. They tell me I should give it to a loved one... I do have a 6 year old niece. This isn’t something I would recommend to any consumer!

Terrible!!!The reason why I signed up was because I was getting harassed by advertisements on my social media so I decided to hide those advertisements then I started getting advertisements from influencers who are using fab fit fun and are advertising it on their social media sites so I’m getting flooded by fab fit fun! I decided to sign up for the first time and it was the worst experience afterwards. They don’t tell you when you gonna get your package until they already charged your card and made you wait at least two weeks. Then everything is seasonal so they’re not gonna give you exact dates for when they’re going to charge you and they’re not gonna tell you exactly when your package is going to ship until they got your money if you sign up for a seasonal box and decide to change your mind and do an annual they will charge you separately they charge me $49 for seasonal and then they try to charge me $200 for an annual from the same exact card they also overcharged me for items I added to my box didn’t tell me that they overcharge me all they did was send me a refund without explaining why I was getting a refund and why they made that error in the first place for a company that has been in production more than a year it should not have this many issues and I’m telling everyone I know about it so that they don’t order from this company and I’m gonna make sure to write a complaint about them to the Better Business Bureau because I can tell just from my experience alone they are doing that To hundreds of thousands of people.