FabFitFunReviews of fabfitfun.com

I received my box today and was completely shocked to see what was inside. Honestly, I have never been so disappointed. A toothbrush, lash curler, combs, collapsible cup, socks, chapstick and a wooden cutting board. Unfortunately, I will not be paying for this ever again. I have been receiving this for over 2 years and it’s hit and miss. But I am sorry this time around it was terrible and contents do not come close to the cost of the box overall.

Had an issue with a box and was handled quickly and efficiently! Great service!

The first box was awesome! Loved all the products and it was so exciting to get the box and be surprised. It has been 2 years, and the box contents are hit and miss. I increasingly have been disappointed with it and wonder if the value is even there anymore. I received a purse that I used once, then the strap broke. There was a cactus cup that looked like it came from the 99 cent store. I threw it away. I am not expecting super expensive items, but come on. Additionally, the shipping is so confusing. It sits "in transit" for so long, I think they lost it. When I finally find the phone number to FFF, they give me stock answers. I was able to get the shipping company number from the the person I was talking to, but guess what, no one answered and the recording said the mail box is full. Shipping company seems so unprofessional. It is understandable for keeping costs down by using a cheaper shipper, but I have no idea when my box is arriving as the tracking number is worthless. I have never been more close to canceling than I am today. I enjoy most of the products, the quality surprises, and the cost, but it is so hard to have any kind of effective communication with FFF...except when I wanted to upgrade my membership.

Jack was amazing thank you for all you do

it's a first time I ordered a box, there was written that the box will shipped during 2 weeks, already 3th week but they didn't ship yet. I think delete my account.

I just received my box last week and decided to use the backpack, which was said to have a retail price of $60🙄. Anyway I had 2 books, a charging cable and a sweater in this bag……..only 2 hours later it was coming apart at the seams. Horrible quality and I’m probably going to cancel my subscription.

CHARGING ME FOR BOXES I CANT EVEN ACCESS TO CHOOSE WHAT I WANT. THEY CHOOSE THE GARBAGE FOR MY BOX. A TOOTHBRUSH AND COMB WITH LITTLE NONSENSE ITEMS. INSTEAD OF REFUNDING ME THE REMAINDER OF MY SEASONS OVER A COMPANY TECH ISSUE THEY CANT CORRECT. 🛑DO NOT ORDER FROM THIS COMPANY. THEY DON’T PROPERLY TAKE CARE OF CUSTOMERS. YALL THE LAST 3 SEASONS I HAVEN’T EVEN BEEN ABLE TO PICK. I’VE DONE ALL THEY HAVE ASKED ON ACCESSING MY ACCT. NOTHING WORKS. WHAT WAS A SELF CARE TREAT HAS BEEN A TIME CONSUMING NIGHTMARE. 😓😡

Always love the extra customization with the annual box. The only time or two I've had an issue or question, it is handled quickly. I love my Fabfitfun and look forward to it every season.