FabFitFunReviews of fabfitfun.com

Customer service was easy to navigate and they were quick to respond. I received my missing item days after my initial inquiry.

I cancelled my order and subscription within an hour, a month later a box arrives with nothing worthwhile, like a journal! They don't take returns Horrible experience and zero customer support DONT try FabFItFun!!! its just junk

I signed up for a trial starter box of FabFitFun and never received it. Then was charged for a seasonal box without authorizing the membership. I reached out to find out they had an address from 7 years ago that I had signed up with and never proceeded with membership despite me giving my correct address for the trial box. The agent sent me a replacement starter box with useless items, I donated them to Goodwill because who needs a crummy hat and candle? No way this has anywhere near the value they claim. The agent asked if wanted a credit towards my next box or to cancel, I asked to cancel. Guess what? They did not cancel. Now I’ve been charged $85 again for a box of absolute garbage. I reached out and they said “too bad” and offered “points” as a resolution to this fraudulent charge. Do NOT waste your money. The products are trash and the customer service is even worse.

I used to be a FFF member years ago but canceled and decided to go back. I absolutely LOVED my choices and picks! If you haven't tried FFF or even stopped and your thinking about coming back, DO IT. You won't be disappointed!

Only sent 1/2 the items, naturally the cheaper items. And they will not respond to emails.

They renew your membership almost two months before it expires - crazy! I had two out of four boxes have issues with missing items, hassle to follow up on. I decided I didn’t want the next annual subscription not realizing i was already charged as I canceled before the new year started. My Amex was charged which I thought was a mistake so I protested it. Amex found for them since I didn’t cancel in time - fine, totally get it, the kicker is I’m locked out of my account (going on 3 months now) and they have the money I was charged. It’s a hassle to also keep up with the selection process too…I’m too busy. Some people clearly use this as a social outlet but it’s not the outlet for me. Hopefully this gets resolved soon but will never again do this.

Love love love this! I look forward to my box every few months and great products that I have come to love and would have never tried otherwise

I had an issue with one of the purchases snd FABFITFUN took care of it as soon as possible.