FabFitFunReviews of fabfitfun.com

They Sent me two emails on two consecutive days to resubscribe… the second email was only for a free box, not a bonus box plus $50 credit. I called right away when I didn’t see my credit and customer service basically said “too bad “ even thought I had the email and code to provide as proof. Seems pretty disingenuous to me. Then, when my bonus box arrived, it contained three items that were already on my choice box. The earrings are cheap looking anyway, and now I have three pairs of them. I will not sign up again, nor recommend it to anyone else.

The company is a total scam, charged me for an annual membership when I didn’t even sign up for that, furthermore they charged me $85.59 they are very unethical and I couldn’t get a refund.

They went above and beyond to help me fix with my order. Excellent customer service! I will be renewing my annual subscription forever. Thank you!

I reached out to the support team and received a response very quickly! Everyone I encountered was extremely kind and helpful! Such a great group of people to work with!

They have the worst customer service. It took over 3 weeks and 8 emails before I even got a response about my order. I didn't get not 1 item in my box that I selected. When they finally did get back to me, I had asked for a refund because I had paid for an annual subscription and that took another 4 weeks. They kept trying to telling me I couldn't get a refund for the future boxes I had already paid for. The last 2 years the products are not as good as they used to be. I cancelled my subscription for me and the one I had for my dogs.

Amazon delivered my box to someone else. And I contacted fab they gave me a replacement box but it won’t have everything in it because the season is closed. They extended my subscription to another box. But I still wanted everything in the box because I picked it.

Sizing on items is not very clear; ordered what I thought my size would or should be and couldnt get item up past my thick thighs

The last few customer service representatives have been very nice. My issue is still being sent to “the appropriate team” and I feel like I’m having to fight too hard to get a resolution. I shouldn’t have to take a screenshot of every item and description just to be sure that I get what I purchase.