I am 100% getting my money's worth. I didn't even know that they also offer products you can buy at huge savings. This changes how I shop for my necessities and wants.
One of my products arrived damaged and the help was near instant. I got a refund, but honestly, the value was still there regardless.
Response from FabFitFunMar 19, 2026
Hi Amelia! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team. We look forward to sharing more seasons with you! Xo
KH
Kathy H.
Fab Fit Fun is no longer special
Updated review on March 24/26:
I used to be a long‑time annual member starting in 2022. I LOVED getting my FabFitFun boxes back then -items wrapped in tissue paper, a magazine, and the whole thing actually felt like a gift.
I recently came back and received my first Spring box, and I was honestly shocked at how different everything is now. The Spring box itself was plain, and the items inside weren’t wrapped in tissue paper or packaged nicely at all. No magazine, no packing list, no thank‑you, just nothing.
My 7 add‑ons were also missing. When I emailed customer service, it really felt like AI was responding. They sent me a tracking number that doesn’t show up anywhere on my account, so I couldn’t even tell if anything had shipped. The add‑ons arrived late, and when they finally did show up, everything was tossed loosely into a shipping box with zero care and these were premium beauty items. Three of them had leaked.
Customer service did give me a credit to use towards my next box, but the whole experience was disappointing enough that I cancelled my annual auto‑renewal. FabFitFun now feels like just another online retailer, and at this point I’d rather buy products locally here in Canada.
CH
Candace H.
DO NOT SUBSCRIBE
I used to be a member of fab fit fun and canceled - I loved the items at the time. I resubscribed this year and it has been TERRIBLE. The items are such low quality. I ordered an add on so I could get a matching sweat suit, when they arrived the fit was so absolutely terrible and ugly that I would never wear them. I was not given a return option nor a refund, despite never asking for one in the past. I am now having to work with my credit card company about it. This is disappointing quality and just terrible service. I will cancel my subscription and post on social about this. We can all see the company going downhill before our very eyes, despite the increasing prices. Completely disrespectful company values.
Response from FabFitFunMar 16, 2026
Hi Candace! We're sad to hear our items missed the mark for you. We totally get it, not every season's curation hits home for everyone and we'll definitely share your experience with our team. We requested your details here to see if we can assist you. At your most convenient time, feel free to check your Inbox and provide your details. We look forward to helping you soon!
DD
Donna D.
I have tried to cancel my membership
I have tried to cancel any membership I may have with this company, tried through their website, phone, facebook chat and email. All were a failure are the company does not allow me to log in let alone cancel. In facebook chat they reported me as going against the community standards and was put on suspention for 7 days. Nice company to deal with, NOT! I have been spam and ripped off. The merchandise I received was absolutly junk, more dollar general stuff.
Response from FabFitFunMar 16, 2026
Hi Donna! We're sorry for the inconvenience that this has caused and that the items you received miss the mark for you. We requested your details here to see if we can assist you. At your most convenient time, feel free to check your Inbox and provide your details. We look forward to helping you soon!
RO
Roci
I just cancelled my subscription after rising price
I just cancelled my subscription after 7 years. The rising price was the reason I needed it canceled. It went up more than 50$.
Response from FabFitFunMar 16, 2026
Hi Roci! We know price increases aren't fun, and this wasn't an easy choice. Like many, we've faced rising costs and had to adjust to keep bringing you great products. We're just sad that this has to lead you in canceling your membership and we do respect your decision if you want to discontinue your membership at this time. If you prefer to rejoin us once we are able to provide a more seamless experience for you, please know that we understand. If you have any questions, just send us an email at [email protected].
TR
Trish
FabFitFun is my absolute favorite treat!
I love when my FabFitFun box arrives! It’s so fun to pick from quality products and anticipate their arrival on my doorstep! My most recent order included a suave, classy purse style backpack, beautiful salad serving utensils, a coach necklace, perfume spray and sponge among other goodies! I highly recommend treating yourself or giving this as a gift to a special person in your life!
Response from FabFitFunMar 3, 2026
Hi Trish! We’re so happy you’re loving your latest finds! There’s truly nothing better than a 'treat yourself' moment delivered right to your door. Thanks for sharing the love, and enjoy all your new products!
RC
Rebecca C.
Can I give them zero stars
Can I give them zero stars?
Products are cheap, uninteresting and have inflated prices. Customization is limited and the “fit” is in name only.
Customer service is mostly AI and designed to be unhelpful. I’m stuck in a package deal and extremely dissatisfied. Don’t try this
Response from FabFitFunMar 16, 2026
Hi Rebecca! We're bummed that this season's curation and your Customer Service experience didn't hit the mark for you. We'll make sure to pass along your feedback to our team. We requested your details here to see if we can assist you. At your most convenient time, feel free to check your Inbox and provide your details. We look forward to helping you soon!
KE
Keyla
Fast and pain free customer service
Fast and pain free customer service. The follow up too.
Response from FabFitFunMar 3, 2026
Hi Keyla! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo