Caroline T.
A Shame
I had fabfitfun for about three years and all of a sudden they completely fell downhill. I really enjoyed their box and was more than willing to spend the money on the awesome products, but for months now they have sent me boxes with my incorrect items I customized, they sent it to the wrong address numerous times after I changed it, and my add ons where not delivered until two months after I ordered my box. Then, I realized I didn't even have all my add ons and they said they ran out but never ever told me this. It is an absolute shame that they have fallen to such dismay. I cancelled because my friend and my mom also received incorrect boxes. I also am an annual member and pay for that membership specifically to get what I want before many other members and after they messed up my first box they told me they didn't have my original items. Horrible.
Response from FabFitFunJan 12, 2022
Hi Caroline! It is always a priority to provide a seamless experience to our members, and we’re sorry we fell short. If there's anything that we can do to turn your experience around, please let us know. We'd love to hear from you!



