FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Vickie M.
Looks like my order was shipping and after 10 days have passed no tracking. This is the first time this has happened. I send a message and WOW - got a FAST response. Impressed!! Love me some FABFITFUN
Response from FabFitFunApr 25, 2022
Hi Vickie! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
Paige
Purchased a $200 gift certificate for a gift for a friend to use to purchase the annual membership. Four weeks later the email came out for the mystery bundle if you signed up for annual membership. I wrote customer service to see if my friend could still get the mystery bundle since she had just purchased the membership a few weeks before with the gift certificate. They very quickly responded to email and took care of it! Terrific custmer service!!!!!
Response from FabFitFunApr 24, 2022
Hi Paige! We are so happy that your request has been taken care of. We work hard to meet expectations like yours, and we’re glad to hear we hit the mark for you! Xo
Erica
I received my box and had some issues. First, a set of earrings included would not latch closed. Secondly, I was missing items from my box. The customer service rep was very helpful and responsive. I was issued a refund for the earrings as they were no longer available and the missing item was shipped out. I was very pleased with the level of customer service I received. I will definitely keep shopping here!
Response from FabFitFunApr 23, 2022
Hi Erica! Thank you for this review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Katrina K.
I would contact again f I need help
Response from FabFitFunApr 22, 2022
Hi Katrina! We're happy that you were fully assisted and had a great experience with our customer care! Feel free to reach out to our Customer Care Team if you have any other questions! Xo
Natalie M.
Had an issues with my order. Was cleared up and I was refunded part of my order and given a replacement item. Very good service and I will continue to order boxes.
Response from FabFitFunApr 20, 2022
Hi Natalie! Thank you for taking the time to review! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Meg B.
I love fab fit fun box and I love the add ons!! I look forward to my box and I can’t say enough about the great products I have received.
Response from FabFitFunApr 20, 2022
Hi Meg! We are happy you're loving FFF! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
dbattle
Fabfitfun is great with some good sales with quality items and the boxes offer unique items that always much more than cost. I’ve had subscription over 2 years and only had couple of issues that customer service was far above any I’ve dealt with in past. They answer concerns quickly, friendly and knowledgeable. Love Fabfitfun company and customer service.
Response from FabFitFunApr 16, 2022
Thank you for this sweet review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Catherine M.
I love receiving my fabFitFun boxes. I was a snowbird this year and my Spring box got lost. They quickly looked into the issue and tho I could no longer get a Spring box they sent my Summer box next day.
Response from FabFitFunApr 15, 2022
Hi Catherine! Thank you for taking the time to leave a review! We are happy that we were able to help you resolve your concern! Xo