EyeglassesdepotReviews of eyeglassesdepot.com

great customer service prompt and courteous

This is a wrong rating percentage. They file their own good reviews to offset the bad ones. They are a scam. If you fill out their online form - which does not constitute a contract - they try to harass you into sending in your glasses even if you decide not to do business with them after investigating them. If you don't send your glasses in, they will harass you to pay a fee for the mailing label that costs them nothing and a "cancellation" fee. Check out their ratty storefront on Google Maps. Google "Has online's biggest bully returned?" for the May 2, 2021 New York Times article about the convicted criminal who runs this business.

Eyglassesdepot.com has some of the most beautiful sunglasses available and are extremely easy to work with. Their prices are also very competitive.

This place is a scam. A two year old could have done a better job repairing my glasses. Now my glasses are beyond repair and they want to charge me more money to fix them. I wish I would have come across this site before I used this company. I understand they are being investigated for false positive reviews. They still have my glasses and have not resolved this issue but still want to charge me $180.

EyeglassesDepot in Brooklyn NY said what they'd do to repair my shades and how much it would cost. I got my sunglasses repaired and returned as promised. Wish the cost wasn't as high but I am fond of these glasses. -Satisfied customer

I sent in my sunglasses for frame repair and got back a fair estimate. They told me they could fix the frame and would also clean and polish them and send a new eyeglass case for $130. They sent my glasses back to me with no repair made , no cleaning or polishing and no case. When I said I wanted my money back, they said that I could return them for repair, etc. they also said that they do not give money back on repair orders. I returned my glasses for the repair again and got them back again with no repair and one of the emblems turned upside down, they want me to send them back again! I won’t send them back. I am writing this review instead. Don’t use this business. They are a rip off and scammer.

I just wanted to say thank you for the new lenses in my Roberto cavalli sun glasses ,they are really pretty ,I will definitely send future repairs to your company it's an Excellent service at the Brooklyn NY store

Eyeglasses Depot is not a legitimate business, it's some kind of scam.