i bought a lether case from here. the design was good and felt decent, but the quality wasn"t as strong as i expected. The magnet in it could be better. overall it feels a bit avarege. i was expecting a bit more for the price.
ST
st
bought a watch band and it broke…
bought a watch band and it broke immediately. didn't even get it on my wrist, was in the process of trying to put it on the watch itself. and i can assure you it wasn't user error as i have had an apple watch for years and replaced the bands multiple times. i tried to leave a review and it was immediately deleted. tried to leave a second review and it was immediately deleted. tried to contact customer service on their website's help chat where i got no response. tried to call customer service and was redirected multiple times until i was hung up on. very disappointing, will not buy again and do not recommend.
MM
Mike M.
Bogus Customer Service Phone Number
My case and wallet combination started to come unstitched within a couple days of it arriving. I tried to contact the customer service phone number however the recording hangs up on you after it tells you its going to put you through to a rep. I tried 3 separate times and it disconnects at the same point in the recording each time. Seems intentional. If I'm wrong and OXA will reach out to me via email and fix this situation I will absolutely be willing to change my rating. I don't like doing business with companies that I can't reach by phone, it seems sketchy to me.
CA
Cathy
I received the wrong size phone and…
I received the wrong size phone and need to return it. However when I emailed you someone from your company tool my info & then wouldn’t respond. My questions were denied & wouldn’t go thru
Response from Oxa LeatherMar 3, 2023
Hi Cathy,
Please share your order number with us via emailing contact@oxaleather. Our supprt team will surely help you to exchange or return your item as we are willing to help anyone that reach us about any issue. We are looking forward to help you, have a great day!
William
Oxa Leather
DI
Dianne
Excellent Product
Easy to order, came very fast and I really like the product . The phone case is nice and I love the wallet, the magnetic catch is very strong and it looks really nice.
Response from Oxa LeatherMar 3, 2023
Hello Dianne,
Thank you so much for your great review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We are so glad you took your time and wrote an amazing review. We appreciate your effort and will be looking forward to give you an excellent service again!
Cheers,
Ramona
OXA Leather
BO
Bo
I just got the Oxa wallet case for my…
I just got the Oxa wallet case for my iphone 13 Pro Max. First I tried a vegan leather case, followed by the Wilken leather case. Here is the bottom line; There is a HUGE difference between genuine and full grain leather. The quality and color (rustic brown) are top notch. Not only that, Oxa backs their products with a 1 year warranty and even plants a tree or donates to a family in need with your purchase! The wallet easily holds 6 credit cards and your drivers license, along with cash, business cards, etc. The case has a beautiful leather finish with immaculate stitching. There is sufficient camera protection, and on the front screen I can still see a nice lip, even with my tempered glass screen protector. All of the cutouts are absolutely perfect. Oxa needs to be known more and should really be in mainstream retails stores like Best Buy. For $20 more this absolutely DESTROYS the official Apple leather case. A++
Response from Oxa LeatherNov 30, 2022
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We appreciate your understanding and patience during the return refund process. We will be here to help if you need any further assistance. Thanks again for the review and for being such a great customer.
Cheers,
Ramona
OXA Leather Customer Care
DA
Dale
Oxa Leather - Top quality at a fair price!
I just completed my second purchase at Oxa leather and couldn't be more thrilled. Initially I was put off by the price, but after extensive research, I found it almost impossible to find similar products made with genuine leather.
My first purchase was a case for my iPhone 12 ProMax. This case has seen its fair share of abuse but is still in remarkable shape. I've dropped it several times and both the case and the iPhone survived.
My recent purchase is a couple of leather desk mats, which have received 5 star reviews. I'm sure they will exceed my already high expectations.
I made a dumb mistake on this order. An email to Customer Care received a prompt response, and Ramona was quick to correct my mistake.
The level of quality and workmanship is unsurpassed, especially in this day of mass production and manufacturing. My iPhone case is a true testament to Oxa Leather and the durability of this product. Highly recommended!
Response from Oxa LeatherNov 30, 2022
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We appreciate your understanding and patience during the return refund process. We will be here to help if you need any further assistance. Thanks again for the review and for being such a great customer.
Cheers,
Ramona
OXA Leather Customer Care
DO
Don
Great product, great service
Their iPhone case is everything in been looking for for years. I’ve always liked a wallet-style case, because it makes my life easier to keep everything together. The Oxa case is great, because, when you do want to carry just a wallet or a phone you can easily do so. The phone, in its own sturdy case, locks securely into the wallet with a magnet. Both components are attractive and well made So far I’ve had no trouble with it falling out, something I did worry about.
The wallet has four card slots (most have just two or three), as well as a larger compartment for some cash or receipts. Plus, the slots are the perfect size. This might seem obvious, but with cheaper cases, the cards tend to slide in too far, so you have to struggle to get them out.
I had to return the first one because I made a mistake in ordering. I got a full refund, and the process was super quick and easy.
Response from Oxa LeatherOct 3, 2022
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We appreciate your understanding and patience during the return refund process. We will be here to help if you need any further assistance. Thanks again for the review and for being such a great customer.
Cheers,
Ramona
OXA Leather Customer Care