EverlaneReviews of everlane.com

I often have to return what I buy but the shipping and return process is very user friendly. I highly recommend.

I received a pair as a gift …. So excited to try these shoes ….. however they run at least 1 size too smal! They cut my heals and pinched my toes . Impossible to wear…. I’m also outside of a return. I’m painfully disappointed The sizing is off !

Honestly, I think Everlane is my favourite place to shop. I've been purchasing for YEARS now, not super often, but I love getting my high quality basics here. I also love shopping with them because if there are any issues, I can jump on a chat and immediately get help. Returns are super easy, if I have to exchange a product that I bought on sale, they'll honour the same price (even in Canada). And the clothing? Extremely well made.

This is the worst company to purchase anything from.. They have NO customer support at all.. Do you waste your time and money here. For Christmas, please shop elswhere.

These jeans are great. . . perfect fit. Great core and acid wash color. Very well made. PLEASE OFFER THEM AGAIN. . .AND ALWAYS! Thanks!

I've now bought from them three times over the past year and a bit. The quality of the clothes is amazing. When something doesn't fit right, I send it back and get a speedy refund. I'm actually annoyed I missed a sale on a pair of jeans I had my eye on and they're now out of stock! Will be back for more.

Not thrilled with sweater I received. Would like to return it, but reviews are making me very hesitant and can’t believe you charge $7,00 for a return label. I will never buying from Everlane again. Would appreciate a reply and a suggestion. I am over 80 and can’t deal with all this technology

I was introduced to Everlane through an online influencer…I ordered one sweater which I love. I ordered another sweater but wanted to exchange for a different size. Is is near impossible to return or exchange with the little to no email and paper chain that they don’t provide if you order from out of the US. No order number provided and no thank you for your order with confirmation follow ups as to the progress of delivery …I have a merchant number, a transaction number and another number I copied from the packaging the sweater was mailed in (I even reached out to Reach who cam back immediately asking for information in order to try to provided me with the ordering email from Everlane but I was not provided enough information from Everlane ie actual order - have only got the transaction number through Reach and PayPal which Everlane don’t seem to recognise Any of these numbers) their are no addresses anywhere in emails,or on the packaging I can honestly say this is the worst online purchasing system I have used….I will NEVER order from Everlane again..it’s like tough if you didn’t order correctly and when you Finally receive an item…very inconsistent and don’t ship internationallyEverlane it’s ruining your reputation..such a shame as I liked their clothes.