EverBankReviews of everbank.com

DO NOT GET EVERBANK. They froze my account due to too many purchases. It took 3weeks to finally say they are closing my account and sending a check, which will take another 10 days. I was left destitute with no money and had to borrow to get by. They didn't care at all. All the purchases were local, and at first I just had to call in to verify; the next day the account was frozen. People don't realize that once your money is in the bank, IT IS NO LONGER YOURS! They said that if they decided that I was the fraud, they could just take the remaining balance. There is no legal action for you unless you have the money to take them to court. Its really scary. What you have in the bank is an IOU. Chase and Discover have excellent customer service and happy with them.

DO NOT USE. I lost my phone and they kept my money because the only way to verify my identity is with a phone number. Guess I got to call my lawyer. I tried countless things but they refuse to give me access to my account without my phone number, something that changes constantly. My social security number wasn't even good enough.

When I called Ever Bank and finally got a representative on the phone before I could say two words, Ashley disconnected my call. So now I had to go through the whole process all over again & hold on the phone until a second rep came on. After finishing my conversation with her, I asked to speak with a supervisor about Ashley’s rude behavior. The supervisor’s response was “ I don’t know an Ashley.” I had a sneaky suspicion that was who I was speaking with, not a supervisor but Ashley herself. I don’t plan on doing business with this EverBank EVER again.

They lie, they twitched me from savings 4% to world maket 2.5% (high risk) w/o telling me. Tried to withdraw money asked for printed wire transfer papers, never came. Asked them to mail me a check, they said Fed X needs to me sign - but it never came. Then they said they used USPS but had no tracking number. This bank is NOT trustworthy at all.

DO NOT OPEN AN ACCOUNT! After a month of it being open, they canceled my account for no reason. If I was committing financial fraud, okay, but yeah, no. Said it was a “bank decision.” When I asked if someone I could talk to could give me a reason, the answer was straight up “no.” Unreal. All I got in initial notification was an email saying we sorry to lose you. Took 2 weeks to open the stupid account with numerous phone calls. And now it’s a headache cause the money is being sent as a check in the mail. Ridiculous. Do not bank with them. Complete regret!

I use them for work and send wire transfers which they are very good at.

Tried to open an account but immediately had so many issues, login credentials not working, site being down. Spent a week going back and forth with customer service trying to access the site. I made the mistake of transferring several grand after I was told the problems would be resolved. Then I called and they, NO LIE, told me that I was "suspicious" and could not have an account with them. Now I have to wait, my money in their hands for a check to come in the mail.

Leaving this bank ASAP - I should have read the reviews, which btw this "bank" now rates at the very bottom of every bank on Trust Pilot. Advertised APR is 4.30%, I just checked all 3 of my accounts were dropped to 3.70% making actually making them the LOWEST interest bearing account online, they lie and deceit. Worst of all you can't actually get your money out, in July they (again with no warning) limited daily transactions to 10k and monthly on 30k. I actually had to sell stocks to pay my property because I literally COULD NOT GET MY MONEY FROM THIS BANK! Stop reading now and AVOID THIS WEBSITE AND THIS BANK AT ALL COST.