EverBankReviews of everbank.com

(N)EVERBANK! That is their new name. Absolute worst financial institution I have ever had the displeasure to work with. Highly NOT recommended. I am not surprised they have 1.7 stars. I am surprised it is not lower.

Their rates are competitive, true. But if you want to get a better rate at a different bank, there are limits on external transfers from Everbank to your external bank. Only $10,000 per transfer max and. $30,000 total transfers per month.  I am a retired consumer banking lawyer and sure there are violations of the truth in savings act in their disclosures, but don’t have the energy to research that right now.. i’ll just get my money out of there, even though it takes forever with this external transfer rule and move it elsewhere even for lower rates.

Creditvana

Impossible to create an account. It keeps getting declined. When I called customer service, they keep ‘guessing’ what it might be.

Not a good experience , I have carefully engraved a #highreturnsinvestment in my #User #Photos

Been a customer for nearly 8 years and while I've stuck with them it's not due to their "quality customer service", they have no contact via online whether it being online chat or online message center, you have to call them on the phone and most questions cannot be found anywhere in their terms or FAQ's, deposits take forever to clear and there isn't a rhyme or reason as to when each deposit will clear, made an ACH transfer days ago and am still waiting for it to be applied to my available cash, really wondering whether it's worth it with them anymore, the rates were good and now they're just like the rest, biding my time with them

I have sent two wire transfers from my EverBank savings account, months apart. The first was stopped, flagged for "my safety", where I had to spend a half hour arguing with an Everbank employee, forced to explain why I want to send money to a friend of mine for 40 years. The second was stopped, delayed, requiring me to verify the exact information I entered online on their website. Total PIA.

I submitted a wire transfer this morning for funds that needed to go out and be delivered today, for which Everbank charges $25. After submitting the request, I assumed the matter was over. In the process of submitting the request I had to verify my identity by different methods 4 different times. There was no notice of any further review or hold up on the transfer after it was submitted. Several hours later Everbank called me and asked all kinds of personal questions that are none of their business. I verified my identity again by 3+ different methods and verbally confirmed all of the details of the wire transfer. I confirmed that the recipient is legitimate and who I wanted the funds to go to and there are more than sufficient funds in the account. Everbank refuses to make the wire transfer and they refuse to give me any reasons for why they will not let me access and send my own money. They also refused to let me speak to anyone at Everbank who will explain why they are not making the transfer and what it would take to get them to do it. The bottom line is that they are preventing me from accessing my own money in my own account, even after a large number of security checks and live assurances and confirmations on the phone. I will definitely be moving my account away from them, despite having had an account there for more than 2 decades.