EverBankReviews of everbank.com

They offer new accounts 4.30 % but knock down older account to 3.9 . Terrible customer service . They told me close my account and open a new one

I have just been notified that Everbank is instituting a policy of limiting external transfers to $30,000 a month, no more that $10,000 in a single day. It seems like a pretty basic principle of banking that you should be able to get your own money out when you need it.

A year ago, I invested a chunk of money to Performance Savings Account at Everbank. I have done business with them for years, but now I am closing my account. I got a notice that I can only pull out $10,000 a day through an external transfer, soon to be a limit of $30,000 a month. I called and that is what they told me. I store money here for large purchases, like a car or home renovation, or a plumbing bill, always large. I gave them MY money last year, with assurances that I have access to it. Now it will take me a week to clear out this account, with daily transfers, limited to $10,000. Other online banks have MUCH higher transfer limits. Oh, I can transfer all I want by wire, for $25. Thanks, Everbank, once a reputable company, for joining the ranks of nickel and dimers, for the purpose of withholding the consumer's hard earned money.

Everbank came out with a new policy limiting external transfers out of your accounts using their External Transfer service to $10,000 daily with a maximum of $30,000 monthly. This behavior should be illegal. No one should do business here and anyone who has an account should close it immediately.

on May 29, 2025, they emailed me saying they are temporarily limiting External withdrawals to $10,000.00 per day and $30,000.00 per month. I don't feel comfortable keeping my money somewhere that imposes those types of limits. I should be able to withdraw my entire balance in one day if I need to.

I opened a savings acct last year at 4.3% and then suddenly it dropped to 4.0% without warning, but they still offer 4.3% to others. Called on it and was told they dropped it for old customers but keep it higher for new ones! Horrible way to treat long term customers.

I like Everbank for their rates, App design, promotions, but Everbank is not 100% compatible with my Quicken for Mac App personal financial software. Have been using Quicken for over 25 years and most banks accept Quicken account setup security platform, but not Everbank. Every morning when I access Quicken I am stopped by Everbank until they can send me a text code (no other bank I use does this). Quicken is very secure and only downloads account info, so until Everbank changes I will be staying with NFCU and USAA for majority of my banking needs.

My credit card was stolen and the thief made 30 charges in 3 days amounting to $2000. As soon as I found out, I contacted Everbank. Was told to submit a "Disputed Charges form" and upload it on their site. I did so on the same day I was informed. Nine biz days later, nothing from Everbank. Not even confirmation of my upload. So I uploaded it again, noting that again, there was no record of this upload. Not even a confirming email or log on their site. So I called them. This time, the person couldn't even access my account, after giving them all sort of identifying information. The phone person admitted that there was something wrong on his end. His solution was to "call back later" and try again. Their fault; my burden. So I mailed the damned form via registered mail, wasting more time and money. This service is SO BAD, I get suspicious that it might be done on purpose, to reduce their costs in more ways than one. What else can account for this? As soon as I can, I will close my accounts and stick with my local bank, which actually has decent customer service. If this continues, I will consider legal help, so tired of this. Please consider NOT giving them your business; they don't deserve it.