Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
eskute.com
Website
eskute.com
Category
Bicycles
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The Eskute T300 Pro is an excellent Trike
I give this trike a 5 star review. I don’t know how they do it but with just a few pedal strokes, the motor will kick in. Seamlessly. The bike seems very solid just be sure to take your time getting used to a trike.
It doesn’t lean like a bicycle or motorcycle. You have to get used to shifting your weight in turns. Left turn, lean left. Right turn, lean right. This will stop you from tilting the bike over in a turn. The brakes are good and the seat is adjustable to suit your liking.
Overall, I love this bike.
PF
Phoenix F.
Complete total waste of money.
Complete total waste of money., once I finally got it together. As Unfolding it was insane., and you have to wiggle the battery in a weird angle to get it in
took it for a test ride to the hardware store to replace the missing bolts. To assemble the basket.
Although I did get lots of compliments from a lot of people and a lot of smiles of approval. It's handling with a nightmare. You almost have to come due a stop just to safely make a turn. It wants to flip over at speeds above 5 miles an hour. And even going straight it feels unstable.
I found suitable bolts to assemble the basket. But by the time I got out of the hardware store, the Sun had set and the lights on the bike don't work. So I had to go back in\Thankfully ace hardware carries bicycle lights.
But before I can get halfway home , the left rear tire went flat from a very small thorn. It's been raining , so the florence are just barely starting to sprout. I've seen children's bikes from Walmart.Take bigger thorns than this and keep writing without losing air. Which is really disappointing because the bike is advertised in videos.Going across country in climbing hills. When , in reality , you probably can't travel more than three miles without getting a flat on at least one tire , and that's going down side streets
One of the biggest problem with poorly made tires of this thickness. If you have to walk your wife or any length of miles , the inner tube comes out and wraps around the axle , because the tires are oversized. It would have been far more effective and better quality to use standard bicycle tires.,but it looks better with the fat tires
And I have no idea where I can go to replace the inner tubes on these odd shaped , odd sized tires. Or if anything better than the cheapest quality balloon tubes exist for it. Itself is pretty flimsy , and offers no protection to the inner tube. To actually make the spike functional , it's probably gonna cost hundreds of dollars in new tires and tubes
It was a complete and total waste of my time and money, and it didn't even make it for its first test ride of <3 miles and back.
Response from Eskute USMar 31, 2026
Dear Customer,
Thank you for sharing your experience, and I’m truly sorry for the series of issues you encountered. I completely understand how disappointing and frustrating this must have been, especially after your first ride.
We sincerely apologize for the problems you described, including the handling concerns, missing parts, lighting issue, and the tire puncture. This is certainly not the experience we want you to have.
We have already reached out to you directly, and considering everything you’ve experienced, if you prefer not to proceed with further troubleshooting or repairs, we fully respect your decision. In this case, we can arrange a return with a prepaid shipping label, so you will not need to cover any return costs.
Once the bike is returned to our warehouse, we will process a full refund for you.
Our goal is always to make things right, and we truly regret that we did not meet your expectations this time. Please let us know how you would like to proceed, and we will take care of everything for you as quickly as possible.
Kind regards,
ESKUTE Support Team
JP
Jack P.
Great customer support
Great customer support. Honest and responsive. Loved this experience.
AD
Ashley D.
Good Quality, Good Price
I really like this ebike. It shipped fast. It was packaged well. The quality was very nice for the price. It was easy to assemble. It even came with all the tools needed. For an ebike, it's not that heavy. I really appreciate this for getting it onto the bike rack. I'm very happy with my purchase.
SR
sasidhar reddy V.
Great E-bike
Overall, I’m really happy with it. The bike feels sturdy, rides smoothly, and the throttle response is good once everything is connected properly. The folding feature is a big plus for me because I can store it without taking up much space, and it’s easy to move around when needed.
I also want to mention the customer service — they were responsive and polite, and it was easy to communicate with them. Even though I was able to fix the issue myself, it was good to know support was available and willing to help.
AN
Antonio
Ottima bici
Ottima bici, ha rispettato tutte le mie aspettative. Ottimo rapporto qualità prezzo. Efficiente servizio di assistenza online. Consigliata sia la bici che l'azienda.
TD
Teresa D. B.
Customer service was very accommodating…
Customer service was very accommodating and kind.
JO
Jo
Jenny was very professional and did…
Jenny was very professional and did respond to my questions in timely fashion.