Eskute USReviews of eskute.com

Update: Eskute is asking for personal details which I do not wish to provide as I have had the same interaction on the platform I used to buy, and they are still saying I need to pay an unreasonable amount for shipping which they will deduct from my refund. Also, adjusting a product to “comply with local laws” is not legal. That’s like loading a rifle w BB’s and calling it a BB gun… This company is garbage. First, you better check your local laws because most of what they are selling are actually considered motorcycles NOT ebikes (including in the state they're shipped from which is CA). They don't have VIN numbers or a title so it's not like you can even register it. But that's not even my original issue- HORRIBLE customer service. Super scammy (tried to offer me $20 to keep a $900 bike I wanted to return), refused to set up a return for me and kept changing the amount they'd charge me. I bought thru amazon so I wasn't as careful as I normally am as I usually don't have issues with returns, but they are a 3rd party seller so it's been difficult. Buy second-hand or from somewhere reputable. Very expensive lesson learned.

We returned the bike back in the beginning of January 2026 and have never received any refund or response to our communication since!

Such an amazing e bike for the price!! My 9, almost 10 year old son loves it! Its rides nicely!

Great product and customer service. I recommend this company and its product to all who are looking to buy from them

I bought the ESKUTE V200 E-Dirt Bike. The delivery was very timely. Working with customer service was a breeze. They are there to give you good advice before you place your order. I was able to assemble the bike in about an hour to an hour and a half. It was really pretty easy and straightforward. It comes in a pretty heavy cardboard box. I recommend having it delivered into your garage. I bought two of these bikes, and one of them, I wasn’t home for. They delivered it to the front porch. I had to roll it end over end back to my garage. It weighs over 100 pounds and I’m nearly 80 years old and I was able to do it. So I imagine if you’re much younger, you shouldn’t have any trouble either. The bike has 5 speed modes. Speed mode 1 allows the bike to accelerate to about 7 mph. Speed mode 2 takes the bike to about 15 mph. Speed mode 3 take a bike to about 20 mph Speed mode 4 takes a bike to about 25 mph And speed mode 5 takes a bike to about 30 mph The bike has a default speed mode of “0” which allows only peddling. Be warned that each higher level speed mode makes the bike accelerate much faster than the previous speed mode. If you’re not careful the bike could get away from you. So use caution until you get comfortable with the procedures. Another consideration is how you plan on using the bike. If you plan on placing the bike on the back of your automobile to take to a public bike trail for example, you’re going to have to lift it onto the rack and it weighs around 100 pounds. Unless you’re quite strong or have help, it’s going to be very difficult to accomplish that feat for most average people. I myself just uses the bike to ride around my neighborhood. I never go far from the house. So this is a perfect bike for me. The shock absorber for the rear wheel has to be connected by pushing down on the top of the rear tire and lifting up the back of the seat. It may require a good bit of pressure, but the bike will separate and raise up. This will give you the clearance you need to slide the shock absorber into the slot, so it can be secured with the screw and nut that comes with it.

Easy assemble

Customer service has been very helpful. I had a tire issue and they addressed it immediately. I had no bike shops around that carried the size inter tube that I needed so they opted to help and send one for free. Customer service is superb.

I bought another charger for the bike thinking I lost the original one in the box that came with the bike yet I was given a little discount for deciding to keep the 2nd instead of paying the restock fee. Thx