Eskute USReviews of eskute.com

Zhou from Eskute Support Team was very helpful and communicative. They helped me get some documentation I needed quickly and efficiently. Top class customer service!

After a small shipping problem. Turns out to be a great company. Everything you need is in the box. Just follow the easy instructions and it will all work out. Went for a run today and it is pretty cool.

Absolutely incredible service. I was a little too excited with my new bike - admittedly I ran it hard, in the rain, up as many steep hills I could find over long distances, in the park. That's how good the F100 is, it will lull you into false security where you forget that its just a transit bike. Anyway - the digital display and some other stuff went faulty and the bike was dead. I told Eskute and PRESTO!!! replacements at my doorstep. I skipped to the bike shop and screamed NOW WHAT? Within four days they had used the replacement parts to make the bike run EVEN BETTER THAN BEFORE!! (yes, I know this is just me being a little overzealous with the settings) Highly recommend this brand. I was a little down when my normal bike was stolen some months ago but Eskute has brought back the joy of cycling into my life. I'm pretty sure I'll buy another one for my partner as well.

Would definitely buy from them again.

Great people to work with. Took awhile to get it figured out. But the bottom line is that it’s working like it should.

Honestly, I was a bit nervous ordering from a company I wasn’t familiar with. I ordered a Nova Mini electric pit bike. Shipping was fast! The left brake lever was damaged during shipping. I reached out to support, and they had a replacement brake lever shipped within 24 hours! Pleasantly surprised by their level of after-sales support!

Suport team is responsive. they came back with all my questions answered.

Fast and convenient. Got my product as expected and it didn’t come late.