Eskute USReviews of eskute.com

Received a Nova with a bad charger and battery. Received another battery which was used. Received a third battery doesn’t hold a full charge. Communication is terrible and I have on going issue resolution for almost 2 months. I have never had an experience with a complaint like this before. I can’t see these rating being correct.

Very much enjoy my D200 E-bike, Was easy to assemble, all parts were there and fit together properly, delivered by FedEx, without any problems or damage. Their after sale service is clear and prompt. Would recommend to anyone.

I'm very satisfy for your service. Thank's for your fast service.

easy people to work with

The customer support from eskute is excellent, i want to thank jade for his fast, simple, response even tho it took a bit of a day back and fourth messages the company was very reponsive they sent me a new controller and unlike other no name amazon brands eskute beats them all, i also want to praise for the bikes they sell the value the range speed and quality amazing i paid 740 dollars for my eskute v200 what i loved the most wasnt just the speed or accleration but the suspension on bumps this is a total beast i ridden it for 114miles last week still holded up like a champ. Thanks jade for your simple reponse, no excuses, no delays, no long week of a message, just explain your problem, show evidence boom part shipped.

They were very helpful toward me and made getting my part very easy I would like to thank especially Zhou for their great kindness.

Love my bike got over 2600 miles on it. Recently had issues with bike and Jade helped me with my issues and got me back on my bike. Got 3 other e bikes and this eskute m200f outperforms others.

Except for the constant time lapse in response and being able to connect with you; the help I did receive was excellent and very understanding to my problem. I realize the time lapse was due to location; but it would have been nice to know how much time we are talking about, so I could have worked around a phone call. Anyway, thank for helping get my trike brakes fix, and feel safe riding again.