The I.
All around a excelente ebike
All around a excelente ebike. Settings do need to be adjusted for optimal battery consumption but I have no complaints. Thanks.

Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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The I.
All around a excelente ebike. Settings do need to be adjusted for optimal battery consumption but I have no complaints. Thanks.
Mike
Great all around bike. I road over 60 miles on dirt roads only. I had zero issues with my bike.
Josue S.
I had an issue with my Eskute Nova X charger, but the warranty process was entirely seamless. A huge thank you to Jade in customer service! She provided excellent, fast, and helpful communication, resolving my problem right away without any hassle. It is rare to find customer service this good after a purchase. Highly recommend!
Cayden C.
They agreed to craft me a new key after i lost both of mine mine and helped sort my technical difficulties with shipping restrictions to new york. Thank you guys
Dale P.
The delivery was very fast. Directions for assy were sketchy in places but at least there was a video and so far has worked out ok very pleased so far but still learning the ins and out of electric bikes.
ALF
Do not buy this bike; there are much better products and customer service out there. It was defective right out of the box. Look elsewhere. If you are on a budget, just wait a save a little more and get a better product. Don't be fool by their reviews!!
Response from Eskute USSep 26, 2026
Dear Customer, We’re sorry to hear that you experienced an issue with your bike. We take product quality concerns seriously and would have been happy to assist if you had contacted us. If a bike arrives with a damaged or defective component, our support team will work with the customer to find an appropriate solution, which may include troubleshooting or repair, replacement parts, compensation where appropriate, a replacement bike, or a return for a refund, depending on the specific situation. We’d appreciate the opportunity to understand what happened and help resolve the issue. Please contact our customer support team with your order information and details of the problem, and we’ll do our best to assist you. Best regards, ESKUTE Support Team
Rachel H.
My so was so excited for this bike. It came so quick to and not bad to put together. He had it about 2 days and got a puncture hole from a thorn. I contacted the company and they responded very quickly and are making things right. I really appreciate this team. Thank you so much for your help. I totally recommend this company.
Theo S.
Mark was really helpful and quick with his response.