eSIM.dogReviews of esim.dog

Response from eSIM.dogAug 18, 2026

The default route landing on Hong Kong for a European trip is worth a second look at checkout, since the automatic pick isn't always the closest match to where you're actually headed. Your friends at eSIM.dog

Response from eSIM.dogAug 18, 2026

A hiccup on one of the add-on services tells us where to look next, and sorting it with a refund quickly is the part we control regardless. Repeat orders without any other trouble say the rest worked as it should. Your friends at eSIM.dog

Response from eSIM.dogAug 13, 2026

Hi John, We carefully reviewed your case, and both our system and our support handled it terribly. We’re deeply sorry for the way this all was handled. We will investigate why both the delivery and support processes failed so badly. Thank you for your patience throughout such a confusing and unnecessarily time-consuming experience. We sincerely hope that the eSIM you eventually received helped during your trip. If you decide to give eSIM.dog another chance, we would be glad to provide the reliable connection and attentive service you should have received from the beginning. We also want to acknowledge the time you lost dealing with this. We’ll contact you at the email address used to place the order with further details. Once again, we’re sorry we let you down. Warm regards, Your friends at eSIM.dog

Response from eSIM.dogAug 18, 2026

Signal, setup, price: three basics, and we try to get them right together whether or not a review follows. Thank you for saying it landed for you. Your friends at eSIM.dog

Response from eSIM.dogAug 13, 2026

Hi there, You bought a top-up and were left unsure whether it had worked. We're sorry it turned out that way. It did land: the allowance on your eSIM went from 2 GB to 4 GB. A top-up adds data without extending the validity, so those 2 GB stayed tied to the original seven days and went unused when the plan expired on 7 May. Please email our support team at [email protected] from the email address used for your order and mention that you are contacting us regarding your Trustpilot review, and we will put this right. Warm regards, Your friends at eSIM.dog

Response from eSIM.dogAug 18, 2026

You wish you'd found this sooner, and that's one of the more bittersweet compliments to receive. Not much to do about the pricier trips already behind you, except be glad this one wasn't one of them. Your friends at eSIM.dog

Response from eSIM.dogAug 18, 2026

Two words, and we're grateful for them. Your friends at eSIM.dog

Response from eSIM.dogAug 13, 2026

Hi Ola, We’re deeply sorry that we provided incorrect information about the coverage you could expect. We take full responsibility for this, including for the information supplied by our network partners. Thanks to your report, we were able to identify and resolve the issue. However, that doesn’t make your experience any less upsetting: arriving at a new destination and suddenly finding yourself without the connection you planned and paid for. We would like the opportunity to make amends. If you’re willing to give eSIM.dog another chance in the future, we’ll do everything we can to provide the reliable service and care you should have received this time. We’ll contact you at the email address used to place the order with further details. Warm regards, Your friends at eSIM.dog