Anton L.
The eSIM did not work
The eSIM did not work. I have used multiple eSIMs from multiple providers, so the issue is not with me. The refund was processed relatively smoothly.
Response from eSIM.dogFeb 10, 2026
Hi Anton, Thank you for your feedback. Since you are an experienced eSIM user, we completely accept that the issue was on the network side, not your settings. We actually operate with multiple network routes for each destination. You were connected via our Green route, which we have noticed can occasionally struggle with local activation or connectivity in specific areas compared to our premium routes. In cases like this, it can make sense to purchase another route (for example, Blue) while receiving a refund for the non-working order. We appreciate you giving us a try and are glad we could at least make the refund process smooth for you. Best regards, Arseny