Lynn
Timely delivery
Timely delivery. Good product at the sale price paid.

Explore our range of products including gazebos, pergolas, patio furniture, camping and more: experience premium quality and unbeatable prices. Enjoy the convenience of free shipping and hassle returns in EROMMY. Shop Gazebos Shop Pergolas Shop Saunas Shop Fireplaces Shop Carports Shop Furnitures
EROMMY (erommy.com) has 597 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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597 approved reviews, newest moderated first
Lynn
Timely delivery. Good product at the sale price paid.
Gina
Wrong color and i would not consider this a carport it's more or less like party tent it's not secure anyone who goes by can see what's inside there or stick their hand in and grab what they want I'm kind of shocked that it's like that I thought it was a carport that was Secure and overlapping the bottom just sits above the grass does not fold over for protection
Response from EROMMYOct 19, 2026
Thanks for reaching out to us regarding this important issue. Would you please send us a photo of the box that you received (with the product number visible)? As soon as we receive the information requested here, we'll be able to work towards a resolution for you right away. Thanks for your cooperation and patience with us.
Sherry L.
The pergola pieces all came individually wrapped up, so it was obvious the company took great care in how the item was shipped out. The metal is well made and easy to put together. Use a drill it takes less time. Not that had to do instructions very clear. Love it
CJ
Fast service Unique product
Larry
It looks like a sturdy gazebo. It however is more intensive to assemble than I anticipated. I attached the bottom to the deck before I should have and couldn't proceed any further without unattached it. The assembly instructions could be more exact. It would help dumb asses like me.
Edward M.
Paid over $200 for a winter cover for my 12 x 20 gazebo. The cover they sent me does not fit. It is a little to short. Contacted them about it and all I got was we will give you $20 to keep it. Really are they for real. I want a cover that fits or a full refund. This is BS.
Response from EROMMYOct 9, 2026
Thank you for reaching out, and we sincerely apologize for any inconvenience this has caused. We completely understand your concern and truly regret the frustration you've experienced. Our team is currently reviewing your request, and we will reach out to you via email to work together on a satisfactory solution. Please rest assured that we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention — we’re here to help and make things right.
Vanessa
Parts were missing from the boxes. I had to request them and now can’t get ahold of anyone to confirm when they will be here. The customer service number is useless, it just keeps disconnecting you. I have to pay for someone to come back out a second time to install (already had to pay a fee the first time) but can’t get any info from the company on when to expect the missing parts. So annoyed! I finally requested a refund (as I had to buy another unit to have it available in time for an event) and instead of refunding it they finally sent out the part (after the request for refund). By that point I no longer needed the item. For weeks I have been battling back and forth with them. They want to charge fees to return an item that was never used because “I changed my mind” that I didn’t want an item that arrived useless and incomplete! Do yourself a favor…. RUN from this company.
Response from EROMMYOct 9, 2026
First and foremost, we want to sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand your frustration with the lack of communication and delay in receiving your backdrop. We have reviewed your order. Your parts will be shipped out this week. Please don’t worry. We have shared your experience with our phone support team and asked them to improve the efficiency of handling calls. Once again, we apologize for any confusion or inconvenience caused, and we greatly appreciate your patience as we work to resolve this.
Shell
Item was as described, and arrived promptly and with no damage