Sharon du T.
Poles dented
We just opened the box today. 20th April’26 for our builder to erect it and found 3 poles with dents in them. Was disappointed to see this.
Response from EROMMYApr 21, 2026
I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the defect we will need this for our quality control department. You can send the photos to our customer service email address [email protected]. Upon receiving the images we will get back to you with a resolution. Thank you for your patience and cooperation in this matter.


