EquityZenEquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
Ulle
clear instructions how go about an investment informative webinar possibility to execute a wire transfer from a non-US (e.g., German) bank account good and as far as I can tell reliable information about upcoming investment option to create a watchlist according to one's preferences right amount of messaging
Response from EquityZenApr 30, 2025
Thank you for the review, Ulle! It's great to know the investment process has been clear and informative for you.
Daniel W.
Offering shares in Optrascan raise serious credibility concerns of this platform as Optrascan has effectively defrauded us of $91000 by providing us with useless equipment and not adhering to return terms pre acquisition.
Response from EquityZenApr 30, 2025
Thank you for the review, Daniel. Please note that while our team carefully reviews any company involved in a potential transaction, the page you mentioned is purely informational. We have not completed any deals in that company, nor have any such deals ever been listed on EquityZen's platform. Nor do we have a relationship with the company to share your concerns. If you have any questions or concerns about EquityZen, please do not hesitate to reach us at [email protected].
customer
Equityzen is very easy to use
Response from EquityZenApr 30, 2025
Thank you for the review! We are glad to hear that you found our platform easy to use.
still S.
too much trouble logging onto your website. I kept getting challenged to change my password and prove I'm a human.
Vinay N.
I really appreciate the opportunity and the insights you provide about the companies.
Response from EquityZenApr 30, 2025
Thank you for the review, Vinay!
Ajith
They can improve communication. I dont get any updates most times and even replies to my queries are usually 24-48 hours late. Sometimes, you dont get a reply at all. Also, for the funds managed by them, they choose high valuations while investing in companies.
Response from EquityZenApr 30, 2025
Hi Ajith, thank you for your feedback regarding our customer service and valuations. We want to assure you that our team is dedicated to providing timely and comprehensive support. While our standard response time for inquiries is within one business day, allowing us to address the majority of questions efficiently, please be aware that more complex matters may require additional processing time to ensure accuracy and a thorough response. If you have any questions or concerns, please do not hesitate to reach us at [email protected].
Shawn
Transaction went smoothly and as planned. I think communication needs to be improved.
Response from EquityZenApr 30, 2025
We are glad to hear the transaction went smoothly, Shawn!
customer
Lengthy subscription / verification process
Response from EquityZenApr 30, 2025
Thank you for your feedback. Thank you for your feedback regarding the subscription/verification process. We acknowledge that it can be time-consuming and is different than the public markets. You can read more here: https://blog.equityzen.com/public-vs.-private-stock-investing-key-differences-every-investor-should-know This process is essential for security and compliance reasons. However, we are consistently evaluating and seeking ways to expedite it without compromising these critical needs.