EquityZenEquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
Mr David S.
EquityZen is my preferred provider for non-publicly offered Investments in interesting companies. Up-to-now everything fine.
Response from EquityZenJul 21, 2025
Thrilled to be your preferred provider for non-publicly offered investments! We're glad you find our companies interesting. Thank you for your positive feedback!
ML
I had never sold stock before, and EquityZen made the entire process smooth and easy to follow. From the beginning, their communication was clear, helpful, and transparent — I always understood my options and what to expect. Their dashboard kept me informed throughout the transaction, showing progress at every stage. After the sale, the team quickly handled all the paperwork, keeping the momentum going. I really appreciated how supportive and responsive they were at every step.
Response from EquityZenJul 21, 2025
Ensuring a supportive and responsive process, even after the sale, is a top priority for our team. Thank you for your fantastic feedback!
Robert M, Dallas T.
Great platform to invest in exciting startups that are not yet public.
Response from EquityZenJul 21, 2025
Thank you for the review!
customer
Excellent process, very streamlined
Response from EquityZenJun 10, 2025
We appreciate your feedback!
Yung-un
I made payment for some shares back in February 2025 but the deal finally closed out in Late May 2025, almost 3 months later. That's very late. In that time at least one other offering in for those shares launched at a lower price. That's a little poor, in my opinion.
Response from EquityZenJun 10, 2025
Hi Yung-un, You highlight two important differences between the private markets and the public markets -- time to close and pricing. We understand your concern about the time it takes to close deals. Private market deals often take longer than public markets due to complex external factors like legal diligence and corporate approvals, which are beyond our direct control. While we typically expect transactions to close 8-11 weeks from when our fund closes, they can extend longer if the processes mentioned above extend. We also recognize your frustration about seeing a lower-priced offering during this period; private market prices can fluctuate. We do work diligently to price our offerings in line with market pricing. If you have any further questions or concerns, please contact us at [email protected].
Bill K.
Pretty much a frictionless experience using their website. Solid sales and contract support teams if needed.
Response from EquityZenJun 10, 2025
We really appreciate this! It's great to know our website provided a frictionless experience and that our sales and contract support teams met your needs. Thank you for sharing, Bill!
Antonio de J.
My names Antonio de Jesus I had a great look at the opportunity thank you my emails are
Erik G.
If you list shares for sale on their marketplace, buyers can 'drop out' at any time. I've had 3 different transactions going, and they let the buyers drop out of each of them with no explanation. Not sure what kind of marketplace can exist like this, where contracts are not enforced, and buyers can drop out at will. At this time I cannot recommend this service, and will not be buying any more shares through them. Update 6/27: 7 different transactions canceled due to buyers mysteriously "dropping out" -- what are the odds? Update 7/11: Make it 8 Update 8/20: The 9th time was the charm, although I sold for 'barely' a profit after 2yrs in, it was indeed a profit. And for those reasons I'm updating my review here to satisfactory.
Response from EquityZenJun 10, 2025
Hi Erik, We sincerely apologize for the frustrating experience you've had with buyers dropping out of your transactions. We understand how disheartening it can be when a deal doesn't proceed as expected, and we regret that this has led to a negative perception of our service. We're glad to hear that one of our sales associates was able to connect with you and help resolve your concerns. We aim to provide a reliable marketplace, and we're always working to refine our processes to better serve both buyers and sellers. Thank you for taking the time to share your honest thoughts. If you have any further questions or concerns, please contact us at [email protected].