Stuartcustomer
Great experience with purchasing pre…
Great experience with purchasing pre ipo shares. Very clear communication very happy with our purchase. We are looking for more opportunities.

EquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
Stuartcustomer
Great experience with purchasing pre ipo shares. Very clear communication very happy with our purchase. We are looking for more opportunities.
Shamus
Very quick to take your money for an investment but slow to pay you when you sell. It can take weeks and nobody ever answers their bogus customer phone line. They don’t return messages left on their voicemail and their support emails take days to respond. There are other competitors out there that might be better.
Response from EquityZenJun 10, 2025
Shamus, We have requested more information from you so we can research the issues that you describe. Unfortunately, this hasn't been provided via the Trustpilot request system. We sincerely apologize for the frustrating experience with payout delays and our support responsiveness. We understand your concerns about the process and communication. We respond to every message and call we receive usually within 5 hours but no longer than one business day. If this is not your experience, please reach out to us directly with your account details so we can investigate and resolve your specific issue. You can reach us at [email protected]
Jeremy
This fund purchase was a great experience. The only thing that would have made it better is same-day confirmation of my wire transfer.
Response from EquityZenJun 10, 2025
That's fantastic! We're glad you had a great experience with your fund purchase and appreciate your feedback on wire transfer confirmation. We're always working to improve!
customer
Very clear abs professional process.
Response from EquityZenJun 10, 2025
Thank you for sharing your feedback!
FABIO
Great Platform and the team always available to support you when needed.
Response from EquityZenJun 10, 2025
Thank you for your feedback!
Peter K.
Really sleek mobile app. Push notifications for deals in companies I’m interested in!
Response from EquityZenApr 30, 2025
Thank you, Peter!
customer
smooth closing.
Response from EquityZenApr 30, 2025
Great to hear the investment closing went smoothly! We look forward to working with you again in the future.
Surya P.
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