EquityZen Reviews | Read Customer Reviews of equityzen.com

EquityZen Reviews | Read Customer Reviews of equityzen.com

EquityZen reviews

389 approved reviews, newest moderated first

Nitin Vishanji M.
Aug 3, 2025
Best trading platform for private equ
Best trading platform for private equ
Response from EquityZenOct 3, 2025
Thank you for the review!
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Dan
Jul 29, 2025
Limited Documentation
Very limited documentation on the actual stock purchase - example: anti-dilution was nowhere to be found in the main contract but was shown on the main page of the "agreement".
Response from EquityZenAug 18, 2025
We appreciate you bringing this to our attention. We apologize for any confusion caused by the documentation. Transparency is a top priority, and we are reviewing our process to ensure all critical terms, such as anti-dilution provisions, are clearly and consistently presented within our official legal documents. Your feedback is essential for us to improve. Thank you.
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Ray
Jul 26, 2025
Minimum is too high
Minimum is too high does not allow multiple investments in different companies. It is impossible to in XAi, SpaceX and other favorites and have to settle in second and third choice. I have had much better chance with Robinhood.
Response from EquityZenAug 18, 2025
Thank you for your honest feedback. We understand your frustration with investment minimums, as we work to balance accessibility with the realities of private market transactions. We do provide the lowest minimums across established players in our category and we are also continuously exploring ways to provide a wider range of opportunities with varying minimums to help investors build diversified portfolios.
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CW L.
Jul 24, 2025
EquityZen provides the private deals…
EquityZen provides the private deals which we could not find from other platforms. Deals are fair. Processing time is quick and reasonable.
Response from EquityZenAug 18, 2025
Thank you for your wonderful feedback! We're delighted to hear that you find our platform a valuable source for unique private deals and that you're satisfied with our processing time. We appreciate your trust in us!
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customer
Jul 23, 2025
Holding on to fund for months with…
Holding on to fund for months with inaction. The closing dates are changing on a daily basis. Seek clarifications for support and was given a hyperlink to no where. Will likely to pause further business unless process improve.
Response from EquityZenAug 18, 2025
We sincerely apologize for the frustrating experience you've described. We understand your concern about closing dates and receiving a non-functional link, as this is certainly not the experience we want for our clients. Please note that when investing in the private markets, you can typically expect a transaction to close 8-11 weeks from the time we "close" our fund and stop accepting investor commitments.
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Troy P.
Jul 19, 2025
Timely and professional as always
Timely and professional as always
Response from EquityZenAug 18, 2025
Thank you! We're thrilled to hear that you consistently find our service timely and professional.
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C S.
Jul 19, 2025
Good investment platform
It was a convoluted process but well explained. Good communication every step of the way from start of investment to completion.
Response from EquityZenAug 18, 2025
Thank you for your feedback! We're glad to hear that you found our process well-explained and that our communication was clear throughout your investment journey.
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Bob
Jul 12, 2025
Platform is ok and the customer service…
Platform is ok and the customer service is good but they messed up on a pricing display for an asset by 10x. Caused a big commotion but to their credit they refunded it.
Response from EquityZenJul 21, 2025
Thank you for your feedback.
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