EquityZenReviews of equityzen.com

Joke of a company

Personalized support, nice responsiveness, great deals

Charlie is the best Had a fantastic experience working with Charlie who helped guide me through a quick close. He was always available and quick to respond, and quite frankly, without him I wouldn’t have been able to get into the fund.

I have been able to invest in several companies for about 5k.

Responsive

Recently, they made reasonable changes to fee per deal. We really appreciate the gesture. Thanks for caring about your customers. earlier review: EquityZen support is slower than other services I use. But they have uncapped hefty fees with every investment. Also, support often doesn't peruse the email properly so I have to clarify multiple times with the info that were already presented. Cannot get into high quality assets. Got 3 times kicked out of Databricks investment series. In one of them I was about on the top of the list. I still got kicked out in the end even though fund transfer everything was done properly. So, when EquityZen sends a confirmation email I don't trust it for popular asset that those will close the deal successfully until the very end. I presume that I will only occasionally invest on low quality assets on this platform and use competitors for higher quality ones. - Company and funding history info on site is not rich. Newer companies take quite a while to get added here. - Dark mode support would be nice since most websites have it now.

No hitches. The process is rather lengthy and complex, but that is probably inevitable.

I wired money but repeatedly asking many times for the status even after a week, your team claiming did not received money. I had to call my bank and get tracking for wire and sent. After sending tracking #, it took three days for your team to confirm. I need to follow up every day, other wise my money should have gone under tracked. This is very bad. I never experienced with EquityZen before these issues.