Entertainment EarthReviews of entertainmentearth.com

Called today and spoke with Donald Tapia. I needed to make a couple changes on a previous order. Not only did he help me with that but also gave me some tips on how I could look at things myself. Very helpful. Always get great customer from the staff at Entertainment Earth.

Great customer service. I was attended by Donald Tapis, he was very helpful and made things run smoothly. 10 out of 10.

Don was amazing in helping me restore a purchase that had been cancelled due to fraud on my credit card. After a long ordeal with my health and subsequent identity theft during my illness, Don was understanding and worked on restoring my purchase. Entertainment Earth has been great, I recieve my items in Mint condition and contacting them is very easy. I wish companies were as helpful and transparent as far as the process or ordering up to shipping like EE. I look forward to purchasing more items soon.

I live in one of the areas affected by the fires in Southern California, and UPS was trying to deliver an order. I tried calling UPS and asking them to reroute it, but they said they could not do that. I called Entertainment Earth's customer support and spoke to Donald. Donald resolved the issue in less than 10 minutes and took the time to make sure my family and I were okay. Donald is the definition of good customer service. Thank you for helping me out.

Mr. Donald... assisted me with a damaged return item. He gave me options, and was very generous with helping me move quickly with my request. And provided email and mentioned I could send damaged pictures while on the line to expedite the process. Will continue to make purchases from Entertainmentearth.com.

Donald from entertainment earth helped me with my return, and he was very nice and professional. Will continue to shop with this company thanks to him. Thank you Donald.

Donald r Tapia really helped me with a issue I had with a package sent to my old address he fully understood and resolved my problem I see they only give 5 stars but Donald in my opinion deserves 50 Stars Thank you and I will continue to purchase from the Amazing Entertainment Earth

I needed help with an order I just placed and couldn’t do anything on my end so I called and luckily got Donald T. on the phone. He was knowledgeable and fast! We also shared our love for G.I. Joe which made the call more than just a customer to client call. Thanks, Donald!!