Entertainment EarthReviews of entertainmentearth.com

3.6555 reviews
Children's Entertainment
61 Moreland Rd, Simi Valley, California

Entertainment Earth

About Entertainment Earth

Entertainment Earth is a major retail and wholesale seller of Action Figures, Toys, Replicas, Collectibles, Bobble Heads, and More! From Star Wars and GI Joe, to The Simpsons and Anime. Manufacturers such as McFarlane, Sideshow, Dragon, Mattel and many more!

Entertainment Earth (entertainmentearth.com) has 555 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: entertainmentearth.com
Website: entertainmentearth.com
Category: Children's Entertainment
Location: Simi Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Entertainment Earth

Entertainment Earth (entertainmentearth.com) has 555 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: entertainmentearth.com
Website: entertainmentearth.com
Category: Children's Entertainment
Location: Simi Valley, California
Listed on Five Star Index: 2026

Adam

Dec 31, 2020

Slowest Shipping Ever, Still don’t have what I ordered.

Update: This is a reply. The problem is the the holidays or the pandemic. The slow shipping speeds are Entertainment Earth’s fault, because of their poor choice in a shipping partner. I had a order shipped on December 5th and a month later it’s still not here. They keep giving us the run around. I’ve order countless other things from other companies and have everything I ordered. I even ordered stuff after Christmas and already got those things. You can’t blame covid or the holidays. Entertainment earth just uses the slowest shipping service possible. When you spend over $100, they should send it priority mail for free. I will never buy from them again. They guaranteed it by Christmas but that was a lie. Don’t give them your business.

Response from Entertainment EarthJan 8, 2021

Hello, Thank you for your feedback regarding the current transit delays you are experiencing with your order. Unfortunately, the typical shipping average of 3 to 9 business days has been affected by the volume of shipment in the shipping partner and USPS’ networks. Due to the significant increase in parcel volume and new protocols related to COVID-19, tracking event scans are being limited as a safety measure and improving efficiency. All carriers are experiencing delays in processing and delivery due to unprecedented volumes and COVID safety restrictions. As a result, your order may experience gaps and delays in tracking event updates. We have seen most parcels delivered around the 3-4 week mark. If you still have not received your parcel, please reach back out so we may contact our shipping carrier for an update. Please also note that we have you covered if your merchandise was lost in transit. We appreciate your patience and understanding as we, and the shipping carriers, work through this unprecedented time. Please don’t hesitate to reach out if you have any questions. Thank you, Sam | Client Services Team | 818-255-0095