Entertainment EarthReviews of entertainmentearth.com

I appreciate the customer service I receive when purchasing items from Entertainment Earth. Their customer service representatives are very helpful when issues arise relating to my orders. I have purchased several items from Entertainment Earth and hope to continue receiving this great level of customer service in the future.

I have been ordering with you guys for a while now but you have stop letting you shipper code work on preorders. It is crazy to pay a $100 to ship two small things that only cost a $100. I will go back to amazon and recommend amazon to my other collectors. I hate when companies s#@t on their loyal customers!

Great work always top notch every time

Pop funko arrived with crushed corner. Was in bubble wrap and box not crushed so one would think it was carelessly packed that way. Tried calling during business hrs was on hold 24 min gave up. Emailed and left messages. They finally answered my message a week later. Was given option to return for a possible full refund pending your approval process as it says on packing slip or keep it for a discount. Unacceptble resolution in my opinion.not caring or take accountablity for mistake in shipping.

I worked with Donald of the client services team and he was extremely helpful in resolving a matter that I had going back a week, and I was very grateful for his knowledge and expertise for how to resolve the issue with my order.

I made a mistake when placing my order. I called to see if you all would help me. To my delight, Donald took care of it and explained the rule in that situation, fixed my mistake and I am extremely happy!! Thank you so much Donald!

Donald is the best! I had a bit of an order issue and he was super patient and understanding. Got it taken care of for me within 24hrs. Honestly he's way nicer than any of the reps. The one Sid was not very nice or accommodating like Donald was. I will definitely continue to do business with EE because of him! Thank you for everything Donald!

Entertainment Earth is my go to site for all things collectible. Great Quality items, and above all great service. I especially want to shoutout Donald T. Donald is an asset to E.E.,he's understanding and knowledgeable, a pleasure to deal with.