Lisa S.
I was sold 32 solar panels with no…
I was sold 32 solar panels with no battery pack. If my power goes out I only have power if the sun comes out and charges the panels. I owe for 30 years on this system that doesn't help much. The microinverter stops often.
Response from Enphase EnergyMar 25, 2026
Thank you for taking the time to share your experience. We’re sorry to hear about your frustration and appreciate the opportunity to clarify. Based on your description, your system appears to be configured as a sunlight backup system. With this type of setup, power is available only when there is sufficient sunlight during a grid outage. Without a battery, the system cannot store energy for use at night or during low-sun conditions, which can understandably feel limiting if those expectations were not clearly explained at the time of sale. Regarding the microinverters, they are designed to stop producing power when grid conditions are unsafe or when there is insufficient sunlight, as part of built-in safety and protection features. If you are seeing frequent interruptions outside of these scenarios, we would like to review this further to ensure everything is operating as intended. We strongly recommend reaching out to us so we can review your system details, clarify its capabilities, and address any performance concerns. Please contact our support team at [email protected], and we’ll be happy to assist you. Your feedback is important to us, and we’re committed to helping you get the best possible experience from your Enphase system.




