Max EstradaReviews of enailcouture.com

Terrible customer service. Max Estrada is Rude and racist AF Shipping took forever. Forget customer service, non existent! I wish he would call me out of my name, I got something special for him! because I'm telling the truth.

Great products. Fast shipping. I have been a customer before Covid, during Covid and after. My 1st purchase was Shine E. It is my favorite top coat. Then, I tried the chrome that he demonstrated on Nail Career Education. Next, Happy Gel when it came out. Fine product. Then, those 123 Go gel nails! Easy. I am 67yrs old. Not a nail tech. Very satisfied with the products I have purchased.

I bought an enamel and they sent it to me expired I'm very angry

I love enailcouture products. I am a Dog Judge and cruise on our boat in the San Juan Islands and Canada so I need strong, reliable nail products. I love everything from Max Estrada. Delivery is very fast. I have had my nails done professionally for a decade, but with traveling I decided to do them myself. Max on line tutorials are great. My nails last for weeks. Just wonderful!

There was a period of time where shipping took four or five months but it was during covid-19 So I know that they were not able to be open at full capacity therefore I will not be giving them a bad review. As of recently there shipping times have sped up tremendously and you are getting your orders within a week their products are fantastic Very comprable to apres and half the price.

I read reviews and most were very bad, i decided to order anyways because i wasnt in a big hurry to get my stuff ( most reviews were complaining about ship times) It only took 1 week!!!! for me to get my stuff. everything was packed really well. Thank you Max, cant wait to use my new stuff.

I have placed several orders with ENC. I had read many of the comments and was debating whether to buy from them or not and decided why not. First off, many of the negative comments come from people that were unhappy about shipping time. This was right in the middle of one of the worlds worst Pandemic. Then, about the same time the Pandemic was going on, a New Inspector General was put into office for USPS, and the first thing he did was take out hundreds of drop boxes, removed several high speed sorting machines across the country, reduced hours of employees, and had to testify on Capital Hill as to the reason why he did this. I gave ENC a chance, and they came through with flying colors. My merchandise came within normal time, and I had routing numbers to track. (During Christmas, the USPS noted in red that they were experiencing high volumes of mail, which has slowed down the mailing process). I always got my packages in a fair amount of time. The packaging was very well done, each product being individually wrapped for shipping. All of his products are well made and I use them regularly. I think many small businesses have been impacted by the Pandemic and many companies had to shift the way they had to do business. I am pleased with my purchase experience with ENC and will continue to purchase from them for all of my nail care needs.

For all the people who were complaining about shipping, READ A LITTLE! From May to October (I believe) they sent out an email to all customers saying that there were back up orders. When I asked about the status if my order, I got an email back explaining that orders were backed up and mine should be going through the next week. Very professional. I LOVE their products! Everything I have gotten is high quality and a great price. It makes me mad when people leave bad reviews about small businesses when its a tough year and there are delays because of restrictions regarding the pandemic. I have TONS of their products, and love them all!!!