Max EstradaReviews of enailcouture.com

I do love his products and I really don't care if they come from China, I order stuff from China all the time. Just be honest. I placed 2 orders in July. I opened a dispute with Sezzle and I got refunds. I really just wanted my order or at least some answers as to when I would be getting them. SO sad now I have to reorder and wait another 2 months I'm sure to get it. Before Covid-19 I would have to wait 3 weeks to a month for delivery and I'm 2 states away.

I have been ordering from ENC for about 4 years now. I have to say that while I love the products I have an issue with the new wait times. Since the new 123 Go nails launch (which I do love) they have just been so swamped so the wait time is becoming unbearable. I shouldn’t have to wait 2 months for an order to come from 3 states away. I recommend ordering in bulk cuz the products are great or get something your not in a rush for. Wait time hasn’t gotten better since December, it actually got worse. Otherwise I would give 5 stars

We've ordered from Max (enailcouture) a couple of times. While the shipment does take around 2-3 weeks to get we still receive the items ordered just takes a while. The thing that we are not happy about is that when we receive a wrong item and want to return it, it takes forever to do so and we do not get a full refund because the taxes paid on it is still kept by the company. Last time I ordered the $10 bling tool and received the cheaper and less cute one. I asked to exchange and sent the item back but never got the $10 bling tool which is highly disappointing. One last thing that I absolutely hate is when I place an order and it clearly shows that it is in stock still but then I get an email stating that a refund will be issued because a certain item ordered is out of stock. Please, please, PLEASE update your website so we can avoid this. It is frustrating especially since you are not refunded the full amount because the tax portion of it is withheld. Edit: If an item ordered is out of stock maybe ask the customer if they'd like to be added onto a waitlist to get that item next time it is back in stock?