Exclusive Nail Couture Professionals is a nail product manufacturing company founded in Tucson, Arizona, through the accomplishments of its founder Max Estrada. Max’s mission and dream is to develop the best and most luxurious nail products, and provid...
Max Estrada (enailcouture.com) has 129 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
enailcouture.com
Website
enailcouture.com
Category
Cosmetics & Makeup
Location
Tucson, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company has not replied to any reviews yet.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have wore acrylic, gel, powder, etc nails most of my adult life. During the whole Covid joke, I ordered this to do my own & OMG! Apparently I am allergic to everything he sells! My fingers were swollen for a month, my cuticle and all the skin under my nails peeled more than once. The itching was almost unbearable. Even now, 2 years+ later & I am still not able to get my nails done!
KA
Karen
Scam company, low quality, defective products
He claims that his products are made in the USA when his products CLEARLY say made in China. Fraud company, overpriced and sells you low quality products with no refund.
ME
Melo
BEWARE OF ENAIL COUTURE
As a first time customer, this company did me really wrong. This company is only good for taking your money. Exactly why they have a no refund/exchange/and no cancellation policy. If you don’t want to have shipping protection and courage to take care of your customers when something goes wrong, there is no point in investing into your company. He purchases all of his products from China and lies about them being made in the USA, there is now way!! Customer Service is no better and you’re not able to talk to a live person, only via email. Waste of your time and money. Go ahead and waste your money if you want. As a first time buyer like myself, purchasing a used mini toy nail drill that cost $299.98 looked used, screen was scratched and didn’t work at all. They had the nerve to blame shipping. Everything was perfectly packaged, no way in hell it was shippings fault. The only good thing they know how to do is SCAM people out of their money so beware of purchasing any items from them.
YouTube: Enail Couture’s BAD reviews | GIVEAWAY!!!
Channel- Simply Crystal
join in on the lawsuit, because two heads is better than one
JE
Jenni
Don't spend your money here!
This company and their customer service is garbage in my opinion. They don't put any insurance on any packages they ship so when it goes missing you're SOL because you won't be able to file a claim with the carrier. Nor will they offer any assistance even if the carrier provides a letter of missing package. This company doesn't give a crap about you as a consumer once they have your money. I suggest spending your money elsewhere like Kiarasky where they offer you the option to buy insurance to protect your purchases.
JU
Julie
High quality products with adorable…
High quality products with adorable packaging. I love the Happy Gel the most because I get the strength of acrylic with control of a poly gel. The best part is you can use slip solution or any monomer you like. I use the cotton candy monomer as well with all of my acrylic systems. Their products are very affordable. Gel polishes are around $10 which is very reasonable. The majority of their products are made in the USA which is awesome! I live on the west coast and my orders take 3 -4 days to get to me. The packaging is always so cute and pink. I love this brand and use it on all of my clients as well as myself.
MO
Mo
I am very happy with every order and…
I am very happy with every order and all the products I've ordered from Enailcouture.com. I have not experienced any problems with any shipments for any orders from Enailcouture.com to-date, and I will keep purchasing from them.
MB
Megan B.
No Thanks
I bought the e-file that retails for $299 without tax and when it arrived the screen was scratched up. There wasn't a protective plastic on it or anything. I reached out not realizing they have the shi**** policies and customer service, just asking for some compensation because I'm sure the product works fine but why did I spend that much money to receive a unit with the screen scratched. They blamed it on shipped which makes no sense because it's snug in a box with foam around it and a foam piece on top, then the box is wrapped in multiple layers of bubble wrap. There is NO WAY the screen could of gotten like that during shipping. They said to file a claim with the shipping carrier and usps didn't let me do that. I full heartedly believe it was the way the product was handled before. They ignored my request for compensation and they do no refunds, no exchanges, no returns. Issued me a code for in-store use. I don't even live in the same state. Then they issued an online code which I won't use. The site is a joke anyway. Honestly I'm so unimpressed with this brand that I will never buy from them again. I've used different products by them before in school but if I knew this is how it would go out of school, I would of never bought from them. It's made in the USA and it shows just how much they don't care.
LA
Lee Ann H.
I actually liked the products at first
I actually liked the products at first. Especially the tips. I ordered the 123 system. I didn’t have any issues getting my order. However, absolutely no instructions. I get you can go online and see a lot of videos, but as a licensed cosmetologist, I like all products to come with instructions. A lot of the products we use can cause reactions, some very painful and serious. It is awkward to apply the nails on yourself. Hard to hold the nail on and put it in a lamp or even if you buy his light to cure. I read where one person said she put the light in her mouth so one hand could hold the nail on the other hand. Also, I too had a horrible reaction to this system. Very painful. I had to remove the nails and when I did I could see where these tips had left little purple spots on the sides of my nails that look like bruises. I would suggest if you try this system to try one nail, and see what happens. I’ve used many acrylic and gel systems, and this is the first time I’ve ever had a reaction. I did contact the company, I was told if I thought I was having a reaction, I should call my doctor. Duh!!! What I wanted to know was if I had done something wrong, so if I applied on someone else, I wouldn’t make the same mistake. But, no one could tell me what I might have done wrong. So, I will use the tips to practice my designs. I can’t risk using this system on someone else. I wouldn’t want them to go through what I did. They’d never trust me to do their nails again. Very glad I tried them on myself first. Good luck if you try this system. I really hope no one else will have the reaction I did, very painful!!!