Max EstradaReviews of enailcouture.com

I Ordered from them twice before the coronavirus paramedic started and everything was fine. I used to receive my order within a week or two. I think they got the best monomer at a great price. I have wanted to order from them since April of this year, but I was hearing all the bad reviews, so I went to my local nail supply to purchase some, but the monomer kept crystallizing. I couldn't find any good monomer at a better price than their so i took my chances and placed my order June 21st. I got my order confirmation. I gave it about month before I contacted them which was July 25th. No update no tracking number just an automated message. So I gave it another month, which was August 5th. I got another automated saying my order is still waiting to be fulfilled. I never got a true message from a real person. So I kept researching just to see more and more terrible reviews. So I started panicking and knew if i didn't dispute the charge with my bank soon I wasn't going to get any items or my money back. So that what I did. I am still looking around for a good monomer at a good price with not such a strong scent that doesn't cost an arm and a leg. But until then I just settled with young nails.

Most items Max claims are "Made in USA" are actually China knock offs. Go on Aliexpress and you'll see identical products (except they don't have his logo on them) for a fraction of the cost that's Enailcoture are selling them for. I get it that he's entitles to make a profit and on sell products but don't tout them as being "made in USA" when clearly are not. LIAR LIAR LIAR!!!!!

I ordered something on April 27th. It hasn't even shipped yet. I have emailed them several times and heard NOTHING BACK. I understand that we are in the middle of something but so is every other small company I have ordered from. I have never waited this long for an order. Stop ignoring the problem.

I didn't know until ***AFTER*** my order was placed, paid for and everything that they were not shipping out orders due to the quarantine. What makes it even worse is that the disclaimer is only shown upon completion of your purchase--very scammer-like!! We have to be careful! if companies like C&P, Kiara Sky, Young Nails, etc, are fulfilling and shipping orders at this time, even with a wait, then Max and Co owe its customers the same services. That's really poor customer service. What's crazy is that I chose to shop through them after reading terrible reviews on Love Candy Coat, another nail supply with horrible CS reviews, and Enail Couture is literally neck and neck, if not worse. We shall see when the items come if ever. I ordered through Paypal. I won't be playing those games.

I received my order 4 weeks after I placed the order. On top of that I received a set of nails that was missing a number and did not receive a base coat that I ordered. I emailed them two weeks ago and still have not received a response. I spend $100 on supplies and I feel like what I got was not worth it. I gave them a two star rating since I did like the nail foils. I am searching for a new company to buy my nail supplies from.