Exclusive Nail Couture Professionals is a nail product manufacturing company founded in Tucson, Arizona, through the accomplishments of its founder Max Estrada. Max’s mission and dream is to develop the best and most luxurious nail products, and provid...
Max Estrada (enailcouture.com) has 129 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
enailcouture.com
Website
enailcouture.com
Category
Cosmetics & Makeup
Location
Tucson, Arizona
Listed on Five Star Index
2026
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Most recent review: October 2026.
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So I have seen a lot of bad reviews on Max Estrada with enailcouture, and I just placed an order on 2/8/23. I have been talking to my daughter Tiffany Richardson and she said" that his products are very good, and worth it, and I should order to see how good they really are. So I said" ok and decided to order from enail couture. I just order last night so we shall see how long it takes, because most items that are ordered usually take anywhere from 2 to 3 weeks normally, with any company, before you get them. I've ordered from all over even with Temu, which takes forever because they are in China. L'ange hair products have no idea, where. However, I get them within a week to two weeks. Most companies always send packages out within a normal 2 to 4 weeks. Sometimes soon, However, since the pandemic happened. You can't blame the companies for their shipping process due to USPS, FedEx, or UPS DHL happens to be the worst, I have to say" about that shipping company because of the shipping and the way they throw the packages around. He cannot be blamed for that or lost items due to the address you put on the package. I can't wait to receive my package.....I will come back with a new review when I get my package. P.S. The reason why I am giving four stars is that I haven't received the product yet. Hoping I receive it within the normal time.
Thank you, Catherine
DS
Dorota S.
Good product, bad shipping delays, horrible website
I know, I know, the wait times... And I think the COVID is only an excuse, to be honest. There is something else going on - like the demand just overwhelming the current staff, moving to the new warehouse, hiring new employees, and, above all, adding just too many new products. Also the website... Why nobody has mentioned the website?? He has to get someone professional re-designing the website pronto. As in yesterday. The drop-down menus had become way too hard to use. Once you have to scroll through the drop-down menu, cut it. Group the products by length, shape, color, anything. Definitely have kits separate from just the tips. Same with the gel polishes color range. And don't even get me started on the photos. I have better photos of my nails taken with a phone. So excuse me while I tear my hair out every time I try to get what I need (well, want, really, LOL).
Now, with all of that being said, I do love his products. I buy a lot from ali, and I have not seen anything like 123 go. Some of them claim to be Apres X, so gel, but I just don't know. To me they are different. And yes, I do have Apres as well. What can I say, I am the type of a person who has to try everything. For gel nail tips to me the test is how well they shape when pinched. 123 go - you can resize them basically by just pinching, which will give you a more pronounced C-curve and a slightly smaller nail, and it will not go back to the original shape for long enough for you to get the nail placed and baked. Acrylic nail will bounce right back, and you have to size it by filing. They also smell (stink) totally different when you're filing them off. And yes, you can get the UV flashlight off ali, and it is the same product. Probably you can get same brushes, but I don't know enough about brushes to compare. However I recently got an order from ali, and for 10 products I ordered 1 (ONE) was correct. I am still disputing that, because the seller thinks it does not matter if he sends clear short square tips, or long coffin white tips. So that sort of thing happens all over the place. But I digress.
I placed my order June 2nd and I just got it on August 10th. NOT 30 days. NOT 60 days, even. But I read the reviews and decided to place an order regardless, and then read the reviews and decided to just not to bother with the complaints and take it easy. This is NOT what I usually do, but you have to pick your battles, and I had enough complaints going on as it was. Everything in order I received was correct, I love the sport length tips, they are actually long for me, but not ridiculously so, and the sizes are good as well. I wish I could just buy the replacement sizes, as with Apres, maybe some day. So right now I am pondering placing another order, just in time for the Thanksgiving. Then maybe in September one that would be a Christmas gift to myself. With that being said - I just do my own nails, this is not something I need to relay on for the clients. I would probably be pretty pissed as a business owner. Hard to plan business purchases with the shipping so delayed and unreliable.
Overall to me 123 go and related products are 5 star and I don't buy a lot of other stuff from them. Like his drill is tempting at 40K rmp, but not at $300 price point. The shipping is one star off. Maybe it should be 3 stars off, but I took it easy on this one, and decided not to get as aggravated as I always do . For the next order I will maybe look into Sezzle to see if I can delay payment for delayed shipping.
TA
Tasha
This is my second order I've been happy…
This is my second order I've been happy with all my products so far. Both orders did take 3 weeks to receive, so be prepared to wait. One of my bottles did come in broken. It was the limited edition shine e top coat. The neck of the bottle was broke off in the lid and gel polish was all over the inside of the package. It's a beautiful bottle but it's very susceptible to being damaged. The only thing that I do not like is that if there is an issue with the package enailcouture has no responsibility for the products. If an item is damaged you have to make a claim with United States Postal Service. But I'm sure I will order again
MM
Mouse M.
Yes it took 3 weeks to get my product
Yes it took 3 weeks to get my product, but if you do a little reading it says plain as day the orders take up to 14 days to fulfill and a week to ship. I'm happy with my purchase and will buy again.
the star I took off though is for not saying anywhere but the email you get after you order that all sales are final and no refunds. that should be stated on the site as well not an email after thought.